Overview
- Hardly any competitors on this market that cover the full spectrum of IT management
- Professional translation of a recent (November 2004) book reaching its fifth edition in seven years' time in the Dutch market
- Book supplies rich case material
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Table of contents (17 chapters)
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Front Matter
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IT management: The basis
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Front Matter
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Traditional IT management: organizing demand and supply
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Front Matter
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Controlling IT facilities
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Front Matter
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Keywords
Reviews
From the reviews:
"This book discusses IT supply and demand, analyzing functional requirements and operational processes, using methods such as those defined in the IT infrastructure library (ITIL). … This book will be useful for understanding the key concepts behind modern service-oriented IT organizations. … In a nutshell, this is a good book and a good starting point for learning more about modern customer-oriented processes and service delivery." (Alessandro Berni, Computing Reviews, April, 2006)
Bibliographic Information
Book Title: Manage IT!
Book Subtitle: Organizing IT Demand and IT Supply
Authors: Theo Thiadens
DOI: https://doi.org/10.1007/1-4020-3710-4
Publisher: Springer Dordrecht
eBook Packages: Computer Science, Computer Science (R0)
Copyright Information: Springer Science+Business Media B.V. 2005
Hardcover ISBN: 978-1-4020-3639-2Published: 09 September 2005
Softcover ISBN: 978-90-481-6915-3Published: 19 October 2010
eBook ISBN: 978-1-4020-3710-8Published: 31 December 2007
Edition Number: 1
Number of Pages: XX, 618
Topics: Computer Communication Networks, Business Strategy/Leadership, Computer Science, general, Computer Systems Organization and Communication Networks, Computer System Implementation, Management of Computing and Information Systems