Business Processes
An Archival Science Approach to Collaborative Decision Making, Records, and Knowledge Management
Authors: Menne-Haritz, Angelika
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- About this book
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Collaborative decision making processes are a form of communication inside organizations. Their functioning can teach lessons for the design of electronic office systems. Those processes are open ended and therefore decide themselves on their form. Like oral deliberations which cannot be modelled in advance any open ended communication process needs means for common control over the further advancement and the ending of the process.
The history of German administrative practice and its special methods of using disposals for the control of common processes shows the creation of records as based on communication needs generated by the intention of joint actions. For electronic decision making processes the purposes remain the same, but the means have to follow the effects of electronic communication on messages.
The book is a reworked English version of a thesis for the official qualification for university professorship accepted by the German University of Administrative Sciences Speyer. Germany.
- Table of contents (5 chapters)
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Introduction
Pages 1-6
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Decision Making Processes
Pages 7-24
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The Historical Shift from Committee to Paper Based Decision Making
Pages 25-98
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Records
Pages 99-145
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Functional Requirements of Open Communication Processes in Electronic Environments
Pages 147-204
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Table of contents (5 chapters)
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Bibliographic Information
- Bibliographic Information
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- Book Title
- Business Processes
- Book Subtitle
- An Archival Science Approach to Collaborative Decision Making, Records, and Knowledge Management
- Authors
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- Angelika Menne-Haritz
- Series Title
- The Archivist's Library
- Series Volume
- 3
- Copyright
- 2005
- Publisher
- Springer Netherlands
- Copyright Holder
- Springer Science+Business Media B.V.
- eBook ISBN
- 978-1-4020-2198-5
- DOI
- 10.1007/1-4020-2198-4
- Hardcover ISBN
- 978-1-4020-2197-8
- Softcover ISBN
- 978-90-481-6611-4
- Series ISSN
- 1568-2560
- Edition Number
- 1
- Number of Pages
- VII, 212
- Topics
