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Benchmarking Handbook

  • Book
  • © 1995

Overview

Authors:
  1. B. Andersen

    1. Trondheim, Norway

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    You can also search for this author in PubMed   Google Scholar

  2. P.-G. Pettersen

    1. Bodo, Norway

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    You can also search for this author in PubMed   Google Scholar

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About this book

Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need.

Reviews

As an introduction to benchmarking, both as a tool and process, this book is highly recommended. - The Benchmark; A good feature of the book is its stress on the human aspects... is laid out logically with each step in the benchmarking process clearly explained... it has many diagrams - Supply Management

Authors and Affiliations

  • Trondheim, Norway

    B. Andersen

  • Bodo, Norway

    P.-G. Pettersen

Bibliographic Information

  • Book Title: Benchmarking Handbook

  • Authors: B. Andersen, P.-G. Pettersen

  • Publisher: Springer Dordrecht

  • Copyright Information: Springer Science+Business Media B.V. 1995

  • Hardcover ISBN: 978-0-412-73520-2Published: 31 December 1995

  • Edition Number: 1

  • Number of Pages: XI, 192

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