Management for Child Health Services

1. Front Matter

   Pages i-xxi

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2. The development of British child health services

   • Euan M. Ross, Michael Rigby, Alison While

   Pages 1-25

3. Management skills in the new NHS

   • John Owens

   Pages 26-40

4. Working with parents

   • Kate Saffin

   Pages 41-55

5. Consumer orientation and service quality

   • Michael Rigby

   Pages 56-75

6. Rights, values and ethical issues in child health

   • Peter de Cruz

   Pages 76-98

7. Analysing and promoting the health of children

   • Eva Alberman

   Pages 99-121

8. Information in child health management

   • Michael Rigby

   Pages 122-141

9. Running a clinical service: a case study

   • Michael Rigby, Euan M. Ross, Norman T. Begg

   Pages 142-163

10. Health service finance

    • Nicholas Jennett, Andrew Wainwright

    Pages 164-180

11. Developing personnel skills in management

    • Michael Rigby, Euan M. Ross, Norman T. Begg

    Pages 181-193

12. Analysing and controlling risk

    • Malcolm Lowe-Lauri

    Pages 194-208

13. Working with other agencies

    • Brent Taylor, Euan M. Ross

    Pages 209-222

14. The law relating to child health

    • Jane Fortin

    Pages 223-246

15. Project management

    • Michael Rigby, Euan M. Ross, Norman T. Begg

    Pages 247-258

16. Back Matter

    Pages 259-328

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The provision of health care services for children is central to improving the nation's health and remains a key feature of every government's policy. This concept has been recognised in the United Kingdom since nineteenth century visionaries prompted increasing interest in the welfare of the country's school children. Successive generations have built upon these foundations and have been diligent in promoting effective service development. It is right that we follow their example, for the young have only one chance of a healthy upbringing. They are totally dependent on others to provide the right services, which are sensitive enough to address individual needs, yet sufficiently comprehensive to enable as many children as possible to reach adulthood with their potential uncom­ promised by illness. Our objective must be to enable today's children to enjoy a healthy childhood and to equip them to maximise the benefits of a healthy lifestyle in the years to come. We are making an essential investment in the future and must appreciate the challenges which come with that commitment. We need a multi-professional approach, positive management skills and the adoption of good management practice. I therefore welcome this book on managing child health services and commend the initiative of its editors in bringing together such an impressive team of contributors from different disciplines.

• child
• childhood
• children
• development
• maternal and child health

• Centre for Health Planning and Management, Keele University, Staffordshire, UK

  Michael Rigby

• Mary Sheridan Centre for Child Health, King’s College School of Medicine and Dentistry, London, London, UK

  Euan M. Ross

• PHLS Communicable Disease Surveillance Centre, London, UK

  Norman T. Begg

Policies and ethics