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IFIP Advances in Information and Communication Technology

Information Technology in the Service Economy:

Challenges and Possibilities for the 21st Century

Editors: Barrett, M., Davidson, E., Middleton, C., DeGross, J. (Eds.)

  • The papers in this volume were peer-reviewed and carefully selected
  • Much information in this series is published in advance of journal publication
  • The contributors in this volume are world-renowned experts in their field
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eBook $109.00
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  • ISBN 978-0-387-09768-8
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Hardcover $149.00
price for USA in USD
  • ISBN 978-0-387-09767-1
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  • Usually dispatched within 3 to 5 business days.
Softcover $149.00
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  • ISBN 978-1-4419-3531-1
  • Free shipping for individuals worldwide
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About this book

International Federation for Information Processing

The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications in technology; communication systems; systems modeling and optimization; information systems; computers and society; computer systems technology; security and protection in information processing systems; artificial intelligence; and human-computer interaction. Proceedings and post-proceedings of refereed international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the IFIP series is to encourage education and the dissemination and exchange of information about all aspects of computing.

For more information about the 300 other books in the IFIP series, please visit www.springer.com.

For more information about IFIP, please visit www.ifip.org.

Table of contents (34 chapters)

  • Exploring the Diversity of Service Worlds in the Service Economy

    Barrett, Michael (et al.)

    Pages 1-10

  • ICTs and Global Working in a Non-Flat World

    Walsham, Geoff

    Pages 13-25

  • Exploring the Influence of Socio-Emotional Factors on Knowledge Management Practices: A Case Study

    Vorakulpipat, Chalee (et al.)

    Pages 27-41

  • Compliance-as-a-Service in Information Technology Manufacturing Organizations: An Exploratory Case Study

    Butler, Tom (et al.)

    Pages 43-59

  • Service System Innovation

    Alter, Steven

    Pages 61-80

Buy this book

eBook $109.00
price for USA in USD (gross)
  • ISBN 978-0-387-09768-8
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $149.00
price for USA in USD
  • ISBN 978-0-387-09767-1
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $149.00
price for USA in USD
  • ISBN 978-1-4419-3531-1
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Information Technology in the Service Economy:
Book Subtitle
Challenges and Possibilities for the 21st Century
Editors
  • Michael Barrett
  • Elizabeth Davidson
  • Catherine Middleton
  • Janice DeGross
Series Title
IFIP Advances in Information and Communication Technology
Series Volume
267
Copyright
2008
Publisher
Springer US
Copyright Holder
IFIP International Federation for Information Processing
eBook ISBN
978-0-387-09768-8
DOI
10.1007/978-0-387-09768-8
Hardcover ISBN
978-0-387-09767-1
Softcover ISBN
978-1-4419-3531-1
Series ISSN
1868-4238
Edition Number
1
Number of Pages
XII, 388
Topics