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Palgrave Macmillan
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Beyond Taylorism

Computerization and the New Industrial Relations

  • Book
  • © 1992

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Table of contents (11 chapters)

  1. Introduction

  2. Site Description and Methodology

  3. Automation and the Labour Process

  4. The ‘New Industrial Relation’

Keywords

About this book

This book explores two major contemporary changes in the workplace: the impact of computerization on skills and the organization of production; and the role of quality circles in the 'democratization' of the workplace and the reorganization of bureaucratic decision-making. It is concerned with the labour processes which experience deskilling, reskilling and shifts in the lines of demarcation between occupations. Participation in quality circles raises issues of conflict rather than labour-management cooperation and management's attempt to undermine collective bargaining agreements.

Authors and Affiliations

  • National Center for Research in Vocational Education, University of California, Berkeley, USA

    Lorraine Giordano

Bibliographic Information

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