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New & Forthcoming Titles | Forum Dienstleistungsmanagement (Titel dieser Reihe)

Forum Dienstleistungsmanagement

Forum Dienstleistungsmanagement

Reihen-Hrsg.: Bruhn, Manfred, Hadwich, Karsten

ISSN: 2662-3382

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  • Automatisierung und Personalisierung von Dienstleistungen
    • eBook
      Immediate eBook download after purchase

      59,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      72,88 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      59,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      72,88 €
      (gross)

    Automatisierung und Personalisierung von Dienstleistungen

    Konzepte – Kundeninteraktionen – Geschäftsmodelle

    Reihe: Forum Dienstleistungsmanagement

    Bruhn, Manfred, Hadwich, Karsten (Hrsg.) 2020

    Preis ab 59,99 €
    Formate:
    Information
    59,99 € (gross)
    ISBN 978-3-658-30166-8
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    72,88 € (gross)
    ISBN 978-3-658-30165-1
    Usually ready to be dispatched within 3 to 5 business days.
    Hardcover
    Hardcover version
  • Automatisierung und Personalisierung von Dienstleistungen
    • eBook
      Immediate eBook download after purchase

      59,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      72,88 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      59,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      72,88 €
      (gross)

    Automatisierung und Personalisierung von Dienstleistungen

    Methoden – Potenziale – Einsatzfelder

    Reihe: Forum Dienstleistungsmanagement

    Bruhn, Manfred, Hadwich, Karsten (Hrsg.) 2020

    Preis ab 59,99 €
    Formate:
    Information
    59,99 € (gross)
    ISBN 978-3-658-30168-2
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    72,88 € (gross)
    ISBN 978-3-658-30167-5
    Usually ready to be dispatched within 3 to 5 business days.
    Hardcover
    Hardcover version
  • Kooperative Dienstleistungen
    • eBook
      Immediate eBook download after purchase

      49,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      63,17 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      49,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      63,17 €
      (gross)

    Kooperative Dienstleistungen

    Spannungsfelder zwischen Service Cooperation und Service Coopetition

    Reihe: Forum Dienstleistungsmanagement

    Bruhn, Manfred, Hadwich, Karsten (Hrsg.) 2019

    Preis ab 49,99 €
    Formate:
    Information
    49,99 € (gross)
    ISBN 978-3-658-26389-8
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    63,17 € (gross)
    ISBN 978-3-658-26388-1
    Usually ready to be dispatched within 3 to 5 business days.
    Hardcover
    Hardcover version
  • Service Business Development
    • eBook
      Immediate eBook download after purchase

      49,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      63,17 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      49,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      63,17 €
      (gross)

    Service Business Development

    Band 2. Methoden – Erlösmodelle – Marketinginstrumente

    Reihe: Forum Dienstleistungsmanagement

    Bruhn, Manfred, Hadwich, Karsten (Hrsg.) 2018

    Preis ab 49,99 €
    Formate:
    Information
    49,99 € (gross)
    ISBN 978-3-658-22424-0
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    63,17 € (gross)
    ISBN 978-3-658-22423-3
    Usually ready to be dispatched within 3 to 5 business days.
    Hardcover
    Hardcover version
  • Service Business Development
    • eBook
      Immediate eBook download after purchase

      49,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      63,17 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      49,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      63,17 €
      (gross)

    Service Business Development

    Strategien – Innovationen – Geschäftsmodelle. Band 1

    Reihe: Forum Dienstleistungsmanagement

    Bruhn, Manfred, Hadwich, Karsten (Hrsg.) 2018

    Preis ab 49,99 €
    Formate:
    Information
    49,99 € (gross)
    ISBN 978-3-658-22426-4
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    63,17 € (gross)
    ISBN 978-3-658-22425-7
    Usually ready to be dispatched within 3 to 5 business days.
    Hardcover
    Hardcover version
  • Dienstleistungen 4.0
    • eBook
      Immediate eBook download after purchase

      54,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      68,03 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      54,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      68,03 €
      (gross)

    Dienstleistungen 4.0

    Geschäftsmodelle - Wertschöpfung - Transformation. Band 2. Forum Dienstleistungsmanagement

    Reihe: Forum Dienstleistungsmanagement

    Bruhn, Manfred, Hadwich, Karsten (Hrsg.) 2017

    Preis ab 54,99 €
    Formate:
    Information
    54,99 € (gross)
    ISBN 978-3-658-17552-8
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    68,03 € (gross)
    ISBN 978-3-658-17551-1
    Usually ready to be dispatched within 3 to 5 business days.
    Hardcover
    Hardcover version
  • Dienstleistungen 4.0
    • eBook
      Immediate eBook download after purchase

      54,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      68,03 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      54,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      68,03 €
      (gross)

    Dienstleistungen 4.0

    Konzepte – Methoden – Instrumente. Band 1. Forum Dienstleistungsmanagement

    Reihe: Forum Dienstleistungsmanagement

    Bruhn, Manfred, Hadwich, Karsten (Hrsg.) 2017

    Preis ab 54,99 €
    Formate:
    Information
    54,99 € (gross)
    ISBN 978-3-658-17550-4
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    68,03 € (gross)
    ISBN 978-3-658-17549-8
    Usually ready to be dispatched within 3 to 5 business days.
    Hardcover
    Hardcover version
  • Servicetransformation
    • eBook
      Immediate eBook download after purchase

      79,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      97,19 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      79,99 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      97,19 €
      (gross)

    Servicetransformation

    Entwicklung vom Produktanbieter zum Dienstleistungsunternehmen. Forum Dienstleistungsmanagement

    Reihe: Forum Dienstleistungsmanagement

    Bruhn, Manfred, Hadwich, Karsten (Hrsg.) 2016

    Preis ab 79,99 €
    Formate:
    Information
    79,99 € (gross)
    ISBN 978-3-658-11097-0
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    97,19 € (gross)
    ISBN 978-3-658-11096-3
    Usually ready to be dispatched within 3 to 5 business days.
    Hardcover
    Hardcover version
  • Interaktive Wertschöpfung durch Dienstleistungen
    • eBook
      Immediate eBook download after purchase

      71,93 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      82,61 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      71,93 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      82,61 €
      (gross)

    Interaktive Wertschöpfung durch Dienstleistungen

    Strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken. Forum Dienstleistungsmanagement

    Reihe: Forum Dienstleistungsmanagement

    Bruhn, Manfred, Hadwich, Karsten (Hrsg.) 2015

    Preis ab 71,93 €
    Formate:
    Information
    71,93 € (gross)
    ISBN 978-3-658-08518-6
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    82,61 € (gross)
    ISBN 978-3-658-08517-9
    Usually ready to be dispatched within 3 to 5 business days.
    Hardcover
    Hardcover version
  • Service Value als Werttreiber
    • eBook
      Immediate eBook download after purchase

      71,93 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      82,61 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      71,93 €
      (gross)

      Hardcover
      Usually ready to be dispatched within 3 to 5 business days.

      82,61 €
      (gross)

    Service Value als Werttreiber

    Konzepte, Messung und Steuerung Forum Dienstleistungsmanagement

    Reihe: Forum Dienstleistungsmanagement

    Bruhn, Manfred, Hadwich, Karsten (Hrsg.) 2014

    Preis ab 71,93 €
    Formate:
    Information
    71,93 € (gross)
    ISBN 978-3-658-02140-5
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    82,61 € (gross)
    ISBN 978-3-658-02139-9
    Usually ready to be dispatched within 3 to 5 business days.
    Hardcover
    Hardcover version


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