About this book series

This series comprises peer-reviewed contributed volumes that address topics relating to operations performance improvement. The disciplines covered are: 

- Performance measurement systems 
- Strategic management 
- Strategies and deployment for operations 
- Operations excellence and benchmarking 
- Innovation for operations 
- Change management for operations
- Managerial decision making 
- Supply chain management and its performances 
- Service industry performances (including public administrations and non-profit making) 
- Enhancing performances through Total Quality Management 
- Enhancing performances through Lean Thinking and Six Sigma 
- Cost design and accounting systems for operations 
- Health, safety, and environmental management performances 

Authors interested in publishing a paper in this series are invited to submit their paper by e-mail to the Editor-in-Chief, Andrea Chiarini: andrea.chiarini@chiarini.it. Papers should be at least 7500 words in length, including references. Authors must supply a structured abstract of 150–250 words and at least 4 keywords. Papers must be in proofread English and in compliance with the book manuscript guidelines.

Researchers should conduct their research from research proposal to publication in line with best practices and codes of conduct of relevant professional bodies and/or national and international regulatory bodies. 

Electronic ISSN
2363-9989
Print ISSN
2363-9970
Editor-in-Chief
  • Andrea Chiarini
Series Editor
  • Alok Choudhary,
  • Adrian E. Coronado Mondragon,
  • Pauline Found,
  • Sergio E. Gouvea da Costa,
  • Inaki Heras-Saizarbitoria,
  • Kerry Jacobs,
  • Adina Claudia Neamtu,
  • Roberta S. Russell,
  • Martin Starr,
  • Emidia Vagnoni,
  • Alessandra Vecchi,
  • Jahangir Yadollahi Farsi

Book titles in this series

Abstracted and indexed in

  1. Norwegian Register for Scientific Journals and Series