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New & Forthcoming Titles | Fokus Dienstleistungsmarketing (Titel dieser Reihe)

Fokus Dienstleistungsmarketing

Fokus Dienstleistungsmarketing

Reihen-Hrsg.: Benkenstein, M., Büttgen, M., Fließ, S., Hogreve, J., Horbel, C., Kleinaltenkamp, M., Meyer, A., Popp, B., Roth, S., Schmitz, G., Woratschek, H.

Books & CD ROMs

Show all 68 results

  • Preismetriken im Handel
    • eBook
      Immediate eBook download after purchase

      42,99 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      53,45 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      42,99 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      53,45 €
      (gross)

    Preismetriken im Handel

    Reihe: Fokus Dienstleistungsmarketing

    Fecher, André 2019

    Preis ab 42,99 €
    Formate:
    Information
    42,99 € (gross)
    ISBN 978-3-658-26958-6
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    53,45 € (gross)
    ISBN 978-3-658-26957-9
    Usually dispatched within 3 to 5 business days.
    Softcover
    Softcover (also known as softback) version
  • Beiträge zur Dienstleistungsforschung 2016
    • eBook
      Immediate eBook download after purchase

      49,99 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      63,17 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      49,99 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      63,17 €
      (gross)

    Beiträge zur Dienstleistungsforschung 2016

    Reihe: Fokus Dienstleistungsmarketing

    Büttgen, Marion (Hrsg.) 2017

    Preis ab 49,99 €
    Formate:
    Information
    49,99 € (gross)
    ISBN 978-3-658-16464-5
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    63,17 € (gross)
    ISBN 978-3-658-16463-8
    Usually dispatched within 3 to 5 business days.
    Softcover
    Softcover (also known as softback) version
  • Kundenmitwirkung bei der Dienstleistungsspezifizierung
    • eBook
      Immediate eBook download after purchase

      46,99 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      58,31 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      46,99 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      58,31 €
      (gross)

    Kundenmitwirkung bei der Dienstleistungsspezifizierung

    Auswirkungen auf Kundenbeurteilung und -verhalten

    Reihe: Fokus Dienstleistungsmarketing

    Straus, Lennart 2017

    Preis ab 46,99 €
    Formate:
    Information
    46,99 € (gross)
    ISBN 978-3-658-16568-0
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    58,31 € (gross)
    ISBN 978-3-658-16567-3
    Usually dispatched within 3 to 5 business days.
    Softcover
    Softcover (also known as softback) version
  • Der kundenseitig wahrgenommene Wert der anbieter- und der kundengesteuerten Dienstleistungsindividualisierung
    • eBook
      Immediate eBook download after purchase

      49,99 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      63,17 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      49,99 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      63,17 €
      (gross)

    Der kundenseitig wahrgenommene Wert der anbieter- und der kundengesteuerten Dienstleistungsindividualisierung

    Eine vergleichende konzeptionelle und empirische Analyse

    Reihe: Fokus Dienstleistungsmarketing

    Imgrund, Florian 2017

    Preis ab 49,99 €
    Formate:
    Information
    49,99 € (gross)
    ISBN 978-3-658-16394-5
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    63,17 € (gross)
    ISBN 978-3-658-16393-8
    Usually dispatched within 3 to 5 business days.
    Softcover
    Softcover (also known as softback) version
  • Wertkreation in Kundennutzungsprozessen
    • eBook
      Immediate eBook download after purchase

      46,99 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      58,31 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      46,99 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      58,31 €
      (gross)

    Wertkreation in Kundennutzungsprozessen

    Reihe: Fokus Dienstleistungsmarketing

    Pfisterer, Lucas 2017

    Preis ab 46,99 €
    Formate:
    Information
    46,99 € (gross)
    ISBN 978-3-658-15980-1
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    58,31 € (gross)
    ISBN 978-3-658-15979-5
    Usually dispatched within 3 to 5 business days.
    Softcover
    Softcover (also known as softback) version
  • Dysfunktionales Beschwerdeverhalten
    • eBook
      Immediate eBook download after purchase

      46,99 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      58,31 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      46,99 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      58,31 €
      (gross)

    Dysfunktionales Beschwerdeverhalten

    Ausprägungen, Entstehung, Auswirkungen und Managementimplikationen

    Reihe: Fokus Dienstleistungsmarketing

    Plein, Katrin 2016

    Preis ab 46,99 €
    Formate:
    Information
    46,99 € (gross)
    ISBN 978-3-658-11330-8
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    58,31 € (gross)
    ISBN 978-3-658-11329-2
    Usually dispatched within 3 to 5 business days.
    Softcover
    Softcover (also known as softback) version
  • Kundenzufriedenheit, Kundenbegeisterung und Kundenpreisverhalten
    • eBook
      Immediate eBook download after purchase

      42,25 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      63,17 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      42,25 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      63,17 €
      (gross)

    Kundenzufriedenheit, Kundenbegeisterung und Kundenpreisverhalten

    Empirische Studien zur Untersuchung der Wirkungszusammenhänge

    Reihe: Fokus Dienstleistungsmarketing

    Bösener, Kathrin 2015

    Preis ab 42,25 €
    Formate:
    Information
    42,25 € (gross)
    ISBN 978-3-658-08274-1
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    63,17 € (gross)
    ISBN 978-3-658-08273-4
    Usually dispatched within 3 to 5 business days.
    Softcover
    Softcover (also known as softback) version
  • Aktuelle Aspekte in der Dienstleistungsforschung
    • eBook
      Immediate eBook download after purchase

      35,96 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      63,17 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      35,96 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      63,17 €
      (gross)

    Aktuelle Aspekte in der Dienstleistungsforschung

    Reihe: Fokus Dienstleistungsmarketing

    Meyer, Anton (Hrsg.) 2015

    Preis ab 35,96 €
    Formate:
    Information
    35,96 € (gross)
    ISBN 978-3-658-08090-7
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    63,17 € (gross)
    ISBN 978-3-658-08089-1
    Usually dispatched within 3 to 5 business days.
    Softcover
    Softcover (also known as softback) version
  • Sportinteresse und Mobile TV
    • eBook
      Immediate eBook download after purchase

      35,96 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      48,59 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      35,96 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      48,59 €
      (gross)

    Sportinteresse und Mobile TV

    Eine empirische Analyse der Einflussfaktoren des Nutzungsverhaltens

    Reihe: Fokus Dienstleistungsmarketing

    Kunz, Reinhard 2014

    Preis ab 35,96 €
    Formate:
    Information
    35,96 € (gross)
    ISBN 978-3-8349-4515-0
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    48,59 € (gross)
    ISBN 978-3-8349-4514-3
    Usually dispatched within 3 to 5 business days.
    Softcover
    Softcover (also known as softback) version
  • Prozessoptimierung in Dienstleistungsunternehmen
    • eBook
      Immediate eBook download after purchase

      35,96 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      58,31 €
      (gross)
    • eBook
      Immediate eBook download after purchase

      35,96 €
      (gross)

      Softcover
      Usually dispatched within 3 to 5 business days.

      58,31 €
      (gross)

    Prozessoptimierung in Dienstleistungsunternehmen

    Reihe: Fokus Dienstleistungsmarketing

    Körfgen, Ralph 1999

    Preis ab 35,96 €
    Formate:
    Information
    35,96 € (gross)
    ISBN 978-3-663-08887-5
    Immediate eBook download after purchase
    eBook
    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    58,31 € (gross)
    ISBN 978-3-8244-6928-4
    Usually dispatched within 3 to 5 business days.
    Softcover
    Softcover (also known as softback) version


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