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The Impact of the Digital Consumer's Emotional Intelligence in Relation to the Moral Values Promoted in E-Business

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  • © 2021

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Table of contents (4 chapters)

Keywords

About this book

The study on the impact of the digital consumer's emotional intelligence based on the moral values promoted in e-business presents an actual interdisciplinary topic in the context of the digital age. The research proposes an original approach to e-business and digital consumer in terms of moral values and emotional intelligence. The Internet has positive effects on consumers and organizations when it is used properly to improve the quality of life. New consumers are more selective, receptive and interested in new technologies. Digital consumers have the opportunity to get informed quickly about products/services offers and e-business provides a simplified acquisition process through diversity and accessibility.

Authors and Affiliations

  • Doctoral School in Business Administration, Bucharest University of Economic Studies, Bucharest, Romania

    Ioana Bucur-Teodorescu

About the author

Ioana Bucur-Teodorescu received the Master degree in Project Management from the Bucharest University of Economic Studies and the Bachelor degree for Business Administration in French. She took her Ph.D. degree in business and administration from the same university, has joined several IT corporations and got expertise working on multiple projects and having certain roles for business and sales operations related to the French market. Her main research interests include the e-business, the digital consumer, the business models related to the internet, the values promoted in the digital era.

Bibliographic Information

  • Book Title: The Impact of the Digital Consumer's Emotional Intelligence in Relation to the Moral Values Promoted in E-Business

  • Authors: Ioana Bucur-Teodorescu

  • Series Title: Sustainable Management, Wertschöpfung und Effizienz

  • DOI: https://doi.org/10.1007/978-3-658-32965-5

  • Publisher: Springer Gabler Wiesbaden

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2021

  • Softcover ISBN: 978-3-658-32964-8Published: 26 February 2021

  • eBook ISBN: 978-3-658-32965-5Published: 25 February 2021

  • Series ISSN: 2523-8620

  • Series E-ISSN: 2523-8639

  • Edition Number: 1

  • Number of Pages: XXI, 247

  • Number of Illustrations: 5 b/w illustrations, 41 illustrations in colour

  • Topics: Marketing, Business Ethics

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