Overview
- Comprehensively spans the theory and practices of knowledge management and organizational learning
- Features knowledge management cases from all over the world
- Provides questions, assignments, mini cases and examples
- Includes knowledge management self assessments
- Provides a multilingual glossary of essential knowledge management terminology
Part of the book series: Springer Texts in Business and Economics (STBE)
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Table of contents (9 chapters)
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Front Matter
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Back Matter
Keywords
About this book
This textbook on knowledge management draws on the authors’ more than twenty years of research, teaching and consulting experience. The first edition of this book brought together European, Asian and American perspectives on knowledge-based value creation; this second edition features substantial updates to all chapters, reflecting the implications of the digital transformation on knowledge work and knowledge management. It also addresses three new topics: the impact of knowledge management practices on performance; knowledge management in the public sector; and an introduction to ISO 9001:2015 as an implementation framework.
The book is intended not only for academic education but also as an essential guide for managers, consultants, trainers, coaches, and all those engaged in business, public administration or non-profit work who are interested in learning about organizations in a knowledge economy. Given its wealth of case studies, examples, questions, exercises and e
Authors and Affiliations
About the authors
Dr. Klaus North is Professor of International Management at Wiesbaden Business School, Germany. His current research covers knowledge and innovation management, particularly knowledge sharing within and between enterprises in an international context. He was founding president of the German Knowledge Management Association and was scientific director of the German Knowledge Management Award. He frequently consults with major firms, governments and international organizations and teaches regularly in business programmes internationally.
Dr. Gita A. Kumta is Information Systems faculty at the School of Business Management, SVKM’s Narsee Monjee Institute of Management Studies (Deemed-to-be-University), Mumbai, India and specializes in Enterprise Systems and Knowledge Management and is a recognised Research Guide. She holds a Masters Degree in Statistics from the Indian Statistical Institute, Calcutta and a Doctorate in Management Studies from the University of Mumbai. Dr. Kumta
has around 30 years experience in industry predominantly in the area of business analysis and consultancy in financial systems. She actively participates and contributes papers at conferences on Knowledge Management, Enterprise Solutions and E-Governance.Bibliographic Information
Book Title: Knowledge Management
Book Subtitle: Value Creation Through Organizational Learning
Authors: Klaus North, Gita Kumta
Series Title: Springer Texts in Business and Economics
DOI: https://doi.org/10.1007/978-3-319-59978-6
Publisher: Springer Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: Springer International Publishing AG, part of Springer Nature 2018
Hardcover ISBN: 978-3-319-59977-9Published: 13 April 2018
Softcover ISBN: 978-3-030-09648-9Published: 11 February 2019
eBook ISBN: 978-3-319-59978-6Published: 03 April 2018
Series ISSN: 2192-4333
Series E-ISSN: 2192-4341
Edition Number: 2
Number of Pages: XXV, 344
Number of Illustrations: 46 b/w illustrations, 38 illustrations in colour
Topics: Knowledge Management, Innovation/Technology Management, Organization, Industrial Organization