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Trust and Communication

Findings and Implications of Trust Research

  • Book
  • © 2021

Overview

Editors:
  1. Bernd Blöbaum

    1. Department of Communication, University of Münster, Münster, Germany

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  • Deals with trust research from an interdisciplinary perspective
  • Combines empirical findings with the resulting implications for media, business, sports and science
  • Presents a variety of methodological approaches to trust research

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Table of contents (14 chapters)

  1. Front Matter

    Pages i-x
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  2. Trust and Communication Under Digital Conditions as a Field of Research

    1. Front Matter

      Pages 1-1
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    2. Some Thoughts on the Nature of Trust: Concept, Models and Theory

      • Bernd Blöbaum
      Pages 3-28

    3. Methodological and Practical Challenges of Interdisciplinary Trust Research

      • Friederike Hendriks, Bettina Distel, Katherine M. Engelke, Daniel Westmattelmann, Florian Wintterlin
      Pages 29-57

  3. Trust Research in the Field of Media

    1. Front Matter

      Pages 59-59
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    2. Perceptions of Trustworthiness and Risk: How Transparency Can Influence Trust in Journalism

      • Bernadette Uth, Laura Badura, Bernd Blöbaum
      Pages 61-81

    3. Why Trusting Whom? Motivated Reasoning and Trust in the Process of Information Evaluation

      • Isabelle Freiling, Annie Waldherr
      Pages 83-97

    4. Trust in Media Technology

      • Robin Janzik, Thorsten Quandt
      Pages 99-113

    5. Data-Based Strategic Communication as a Mediator of Trust: Recipients’ Perception of an NPO’s Automated Posts

      • Natascha Löffler, Ulrike Röttger, Christian Wiencierz
      Pages 115-134

  4. Trust Research in the Field of Economy

    1. Front Matter

      Pages 135-135
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    2. Trust Me: I Am a Recruiter—An Investigation of Antecedents and Consequences of Initial Trust in Online Recruitment

      • Viktoria Baumeister, C. Richard Hossiep, Maxine Louise Wiemann, Gerhard Schewe
      Pages 137-161

    3. The Role of Trust for Citizens’ Adoption of Public E-Services

      • Bettina Distel, Holger Koelmann, Florian Schmolke, Jörg Becker
      Pages 163-184

    4. Trust and Leadership: Implications of Digitization

      • Miriam Höddinghaus, Guido Hertel
      Pages 185-203

  5. Trust Research in the Field of Science

    1. Front Matter

      Pages 205-205
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    2. Trust in Science and Scientists: Implications for (Higher) Education

      • Nina Vaupotič, Dorothe Kienhues, Regina Jucks
      Pages 207-220

    3. When Play Store Knows How to Deal with Your Kid: Trust in Digital Counselling

      • Eva Strehlke, Rainer Bromme, Silvia Scholz, Joscha Kärtner
      Pages 221-237

  6. Trust Research in the Field of Sports

    1. Front Matter

      Pages 239-239
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    2. Team Trust in Sport Teams: Methodological Implications to Advance this Field

      • Charlotte Raue, Dennis Dreiskämper, Hannah Pauly, Bernd Strauss
      Pages 241-252

    3. Risk and Trust in Self-Tracking via Fitness Apps

      • Lena Busch, Linda Schücker, Till Utesch, Bernd Strauss
      Pages 253-271

    4. Trust Within the Coach–Athlete Relationship Through Digital Communication

      • Sydney Querfurth-Böhnlein, Linda Schücker, Bernd Strauss
      Pages 273-293
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Keywords

About this book

Trust is a fundamental concept in modern society. This book provides current findings of trust research from various disciplines: communication studies, information systems, educational and organizational psychology, sports psychology and economics. The volume analyses how trust relationships have changed and are still changing under the influence of digitalization. In addition to presenting the current state of research, the implications for trust relationships in the digital world are examined. The book brings together empirical findings with the implications for media, business, sports and science. It is of value to interdisciplinary researchers and graduate students.

Editors and Affiliations

  • Department of Communication, University of Münster, Münster, Germany

    Bernd Blöbaum

About the editor

Bernd Blöbaum is professor of Communication Studies at the Communication Department at the University of Münster (Germany) and speaker of the Research Training Group “Trust and Communication in a Digitized World” funded by the German Research Foundation (DFG).

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