Editors:
- Comprehensive view of applications of ICTs in travel and tourism, contributed by leading experts from around the world
- Provides the theoretical and methodological foundations for further study of ICTs in travel and tourism
- Serves as a reference for researchers and students in various disciplines as well as for industry professionals
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Table of contents (81 entries)
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Front Matter
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Foundation of e-Tourism
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Front Matter
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Technologies in e-Tourism
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Front Matter
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About this book
Keywords
- e-Tourism
- Travel and tourism
- ICT and tourism
- ICT and tourism industries
- Technologies in e-Tourism
- e-Tourism psychology
- Smart tourism
- Tourism ecosystems
- Smart destinations
- Destination management organization
- Post smart tourism
- End of tourism
- Tourism and artificial intelligence
- Tourism and intelligent systems
- Tourism and information systems
- Tourism innovation
- Tourism and social media
Editors and Affiliations
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The Howard Feiertag Department of Hospitality and Tourism Management, Pamplin College of Business, Virginia Tech, Blacksburg, USA
Zheng Xiang
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Department of Economics, Geography, Law and Tourism, The European Tourism Research Institute, Mid-Sweden University, Östersund, Jämtland, Sweden
Matthias Fuchs
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Annenberg School for Communication and Journalism, University of Southern California, Los Angeles, USA
Ulrike Gretzel
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Institute for Digital Transformation, Ravensburg-Weingarten University of Applied Sciences, Weingarten, Germany
Wolfram Höpken
About the editors
Matthias Fuchs, PhD, is a Full Professor of Tourism Studies at Mid Sweden University, Östersund, Sweden. His research interests include electronic tourism (e.g., business intelligence and data mining applications in tourism, online auctions), customer-based destination brand equity modeling, and socio-economic impact analysis. Matthias serves the editorial board of the Journal of Travel Research, the Annals of Tourism Research, the Journal of Hospitality & Tourism Management, and Tourism Analysis. Matthias is also an associate editor of the Journal of Information Technology & Tourism. A number of his co-authored articles have received the best paper award at international conferences. Matthias has been the research track chair of the conference ENTER@Helsingborg, 2012, and the overall chair of the conference ENTER@Jöngköping, 2018. He was a board member of the International Federation for IT and Travel & Tourism (IFITT) during the period 2014–2018. Matthias holds a PhD in business administration from Innsbruck University, Austria.
Dr. Ulrike Gretzel is a senior fellow at the Center of Public Relations, University of Southern California, and serves as director of research at Netnografica. She received her PhD in communications from the University of Illinois at Urbana-Champaign. She is a fellow of the International Academy for the Study of Tourism. Her research focuses on technology-mediated communication and persuasion in digital media. Her expertise spans the design and evaluation of intelligent systems, as well as the development and implications of artificial intelligence. Her work in tourism addresses ways in which tourists engage with each other and with tourism organizations through websites, mobile apps, and social media, and has analyzed how tourism experiences are represented and marketed online. She studies social media marketing, influencer marketing, and the emerging reputation economy. She has also researched smart tourism development, technology adoption and non-adoption in tourism organizations, and the quest for digital detox experiences. Dr. Gretzel has published more than 100 peer-reviewed journal articles and has co-edited two books. She is frequently acknowledged as one of the most cited authors in the fields of tourism and persuasion
Dr. Wolfram Höpken is professor of Business Informatics and e-Business at the University of Applied Sciences Ravensburg-Weingarten and director of the Institute for Digital Transformation. His main research fields are data science and big data analytics as well as ICT systems in tourism. He has been involved in several research projects in the area of knowledge discovery and big data analytics within tourism destinations as well as semantic web and seamless data interchange in tourism (EU-funded projects Harmonise, HarmoTEN, Euromuse, HarmoSearch). Wolfram Höpken has been vice president, commercial director, and member of the management board of IFITT for more than 15 years. He has been research track chair of the ENTER conference 2009 and overall chair of ENTER 2014. He has chaired the CEN/ISSS workshop eTOUR dealing with harmonization in the field of tourism. Wolfram Höpken has published over 70 peer-reviewed articles and book chapters and is associate editor of the Journal of Information Technology & Tourism.
Bibliographic Information
Book Title: Handbook of e-Tourism
Editors: Zheng Xiang, Matthias Fuchs, Ulrike Gretzel, Wolfram Höpken
DOI: https://doi.org/10.1007/978-3-030-48652-5
Publisher: Springer Cham
eBook Packages: Business and Management, Reference Module Humanities and Social Sciences, Reference Module Business, Economics and Social Sciences
Copyright Information: Springer Nature Switzerland AG 2022
Hardcover ISBN: 978-3-030-48651-8Published: 02 September 2022
eBook ISBN: 978-3-030-48652-5Published: 01 September 2022
Edition Number: 1
Number of Pages: XXXIII, 2002
Number of Illustrations: 79 b/w illustrations, 159 illustrations in colour
Topics: Tourism Management, Information Systems and Communication Service, IT in Business, Online Marketing/Social Media, e-Commerce/e-business, Services