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Performance Management in Retail and the Consumer Goods Industry

Best Practices and Case Studies

  • Provides a comprehensive introduction to, and up-to-date practical examples of, performance management in retail and consumer goods
  • Explains specific accounting concepts for retail businesses and consumer goods companies
  • Offers a valuable contribution to the available literature on management concepts for practitioners

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Softcover Book USD 54.99
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Hardcover Book USD 84.99
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Table of contents (27 chapters)

  1. Front Matter

    Pages i-xv
  2. Controlling Versus Management Accounting: How German and Anglo-American Understanding Differs

    1. Front Matter

      Pages 1-1
  3. Something New on the Agenda: Challenges and Trends Controllers Have to Cope with

    1. Front Matter

      Pages 27-27
    2. Digitization of Corporate Performance Management: Revolution or Evolution?

      • Sascha Brosig, Carsten Bork, Walid Mehanna, Stefan Tobias
      Pages 49-65
  4. How to Approach Performance Management: Best Practice Concepts

    1. Front Matter

      Pages 67-67
    2. Approaches for Steering Multichannel Retail Companies

      • Philipp Graf von Arnim
      Pages 69-84
  5. Digital Performance Management: New Opportunities to Boost Efficiency

    1. Front Matter

      Pages 121-121
    2. The Digital Strategy: The Guide to Systematic Digitization of the Company

      • Daniel Kittelberger, Lea-Sophie Allramseder
      Pages 123-136
    3. How to Use Robotics Within Finance Functions?

      • Sina Gieseking, Kai Grönke
      Pages 153-164
    4. Big Bang Based Decision Automation

      • Mareike Clasen, Michael Milnik
      Pages 165-182
  6. Planning, Forecasting and Management Reporting: Suggestions for Doing It the Smarter Way

    1. Front Matter

      Pages 197-197
    2. Shorter Planning, Better Management

      • Dominique Reuse, Mario Schoeb, Ulrich Teuscher
      Pages 215-223

About this book

This book offers essential insights into various management concepts for retail and consumer packaged goods companies. Addressing a range of topics in the field of performance management, it presents concepts for management control, management reporting, planning & forecasting, as well as digitization-related aspects. The contributing authors share valuable lessons learned from real-world consulting projects and present innovative approaches to successful and effective management control at retail and consumer packaged goods companies.

Editors and Affiliations

  • Horváth & Partner GmbH, Berlin, Germany

    Michael Buttkus

  • Horváth & Partner GmbH, Hamburg, Germany

    Ralf Eberenz

About the editors

Michael Buttkus is a partner at Horváth & Partners, where he heads the retail and consumer goods competence center. He has extensive practical experience in the areas of performance management, management accounting and finance, strategic business management, and process and organizational management.


Prof. Ralf Eberenz is a senior advisor at Horváth & Partners and teaches business administration at the NORDAKADEMIE Graduate School in Elmshorn, Germany. He gained comprehensive practical experience in the consumer goods industry in various leadership positions at Beiersdorf. His major areas of expertise are strategic business management, management accounting, risk management, and mergers & acquisitions.


Bibliographic Information

  • Book Title: Performance Management in Retail and the Consumer Goods Industry

  • Book Subtitle: Best Practices and Case Studies

  • Editors: Michael Buttkus, Ralf Eberenz

  • DOI: https://doi.org/10.1007/978-3-030-12730-5

  • Publisher: Springer Cham

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: Springer Nature Switzerland AG 2019

  • Hardcover ISBN: 978-3-030-12729-9Published: 04 July 2019

  • Softcover ISBN: 978-3-030-12732-9Published: 15 August 2020

  • eBook ISBN: 978-3-030-12730-5Published: 21 June 2019

  • Edition Number: 1

  • Number of Pages: XV, 442

  • Number of Illustrations: 161 b/w illustrations, 6 illustrations in colour

  • Topics: Accounting/Auditing, Financial Accounting, Trade, Business Consulting

Buy it now

Buying options

eBook USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 84.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access