Overview
Customer Needs and Solutions is an innovative, multidisciplinary journal exploring critical issues concerning the relationships among organizations and the customers they serve.
- Includes and integrates insights from such fields as marketing, strategy, psychology, and organizational behavior.
- Contains three types of content: Research Papers, Perspectives, and Unsolved Problems and Call for Solutions.
- Aims to facilitate communication between academics and stakeholders.
- Features overviews of leading marketing programs around the world.
- Editor-in-Chief
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- Min Ding
- Submission to first decision (median)
- 5 days
- Downloads
- 98,488 (2023)
Latest articles
Journal updates
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Announcing the CNS LinkedIn Page
To ensure that we as a community stay connected and share in the updates from CNS, CNS is building an active presence on LinkedIn.
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Will self-driving cars curb a deadly impulse?
This provocative paper ventures that autonomous vehicles could be configured to curb a dangerous human impulse: the “willingness to sacrifice” (WTS) numerous lives to save one’s own. Click heading to preview / download!
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Open Access: Shopping...with big data and AI
While big data & AI-driven algorithms can help shoppers, finds this influential article, they also threaten our sense of autonomy, "the absence of which can be detrimental to consumer well-being." Click heading to read!
Journal information
- Electronic ISSN
- 2196-2928
- Print ISSN
- 2196-291X
- Abstracted and indexed in
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- Australian Business Deans Council (ABDC) Journal Quality List
- Baidu
- CLOCKSS
- CNKI
- CNPIEC
- Dimensions
- EBSCO
- Google Scholar
- Naver
- OCLC WorldCat Discovery Service
- Portico
- ProQuest
- Research Papers in Economics (RePEc)
- TD Net Discovery Service
- Wanfang
- Copyright information
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© Springer Science+Business Media, LLC, part of Springer Nature