Customer Needs and Solutions aims to be the premium outlet for scholarly work on critical issues related to customer needs, broadly defined to include the needs of both consumers and business customers, and solutions that address such needs.
- Min Ding
- Publishing model
- Hybrid (Transformative Journal). Learn about publishing Open Access with us
- 14 days
- Submission to first decision
- 232 days
- Submission to acceptance
- 76,675 (2020)
Authors (first, second and last of 5)
This provocative paper ventures that autonomous vehicles could be configured to curb a dangerous human impulse: the “willingness to sacrifice” (WTS) numerous lives to save one’s own. Click heading to preview / download!
While big data & AI-driven algorithms can help shoppers, finds this influential article, they also threaten our sense of autonomy, "the absence of which can be detrimental to consumer well-being." Click heading to read!
Decision-making can be hard at the best of times. When we're pursuing numerous important goals at once, it's even harder. Our Open Access paper on "Individuals’ Decisions in the Presence of Multiple Goals" dives into this deeply difficult dynamic. Click heading to read!
"While there may be differences in consumer needs and solutions across developed markets, say between New York City and Salt Lake City, or between the US and Germany, these differences pale in comparison to those....across Manila, Mombasa, Mumbai, and Moscow." Click heading to read!
About this journal
- Electronic ISSN
- Print ISSN
- Abstracted and indexed in
- Australian Business Deans Council (ABDC) Journal Quality List
- EBSCO Discovery Service
- Google Scholar
- OCLC WorldCat Discovery Service
- ProQuest ABI/INFORM
- ProQuest-ExLibris Primo
- ProQuest-ExLibris Summon
- Research Papers in Economics (RePEc)
- TD Net Discovery Service