Customer Needs and Solutions aims to be the premium outlet for scholarly work on critical issues related to customer needs, broadly defined to include the needs of both consumers and business customers, and solutions that address such needs.
Journal information
- Editor-in-Chief
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- Min Ding
- Publishing model
- Hybrid. Open Access options available
Journal metrics
- 29 days
- Submission to first decision
- 12 days
- Acceptance to publication
- 44,136 (2018)
- Downloads
Latest articles
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Technological Workforce and Its Impact on Algorithmic Justice in Politics
Authors (first, second and last of 4)
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A Market-Based Procedure for Assessing and Improving Content Validity
Authors (first, second and last of 4)
Journal updates
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Call for papers: Special issue on "Positioning Brands and Services"
Customer Needs and Solutions welcomes submissions to a special issue on "Positioning Brands and Services," to be Guest-Edited by Wayne DeSarbo (Pennsylvania State University, USA). Click heading for details!
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Forthcoming: Special issue on "Data, Dollars, and Votes: The Intersection of Politics and Marketing"
The issue will be Guest-Edited by David Schweidel (Emory University, USA) and Neil Bendle (Western University, Canada). Click heading for details!
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Will self-driving cars curb a deadly impulse?
This provocative paper ventures that autonomous vehicles could be configured to curb a dangerous human impulse: the “willingness to sacrifice” (WTS) numerous lives to save one’s own. Click heading to preview / download!
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Open Access: Shopping...with big data and AI
While big data & AI-driven algorithms can help shoppers, finds this influential article, they also threaten our sense of autonomy, "the absence of which can be detrimental to consumer well-being." Click heading to read!
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- Subscription expires 12/31/2019
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About this journal
- Electronic ISSN
- 2196-2928
- Print ISSN
- 2196-291X
- Abstracted and indexed in
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- EBSCO Discovery Service
- Google Scholar
- Institute of Scientific and Technical Information of China
- Naver
- OCLC WorldCat Discovery Service
- ProQuest ABI/INFORM
- ProQuest Business Premium Collection
- ProQuest Central
- ProQuest Entrepreneurship Database
- ProQuest-ExLibris Primo
- ProQuest-ExLibris Summon
- Research Papers in Economics (RePEc)
- Copyright information
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© Springer Science+Business Media, LLC, part of Springer Nature
