Customer Needs and Solutions aims to be the premium outlet for scholarly work on critical issues related to customer needs, broadly defined to include the needs of both consumers and business customers, and solutions that address such needs.
- Editor-in-Chief
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- Min Ding
- Publishing model
- Hybrid. Open Choice – What is this?
- Speed
- Submission to first decision: 45 days
- Acceptance to publication: 12 days
- Usage
- Downloads: 44,136 (2018)
Articles
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A Market-Based Procedure for Assessing and Improving Content Validity
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Stereotyping and Marketing: Out-Group Homogeneity Bias and Entry to Competitive Markets
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The Consumer Response to Corporate Political Advocacy: a Review and Future Directions
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I Paid More than You (Before)?! The Effects of Self-Construal and Comparison Target on Price Unfairness Perceptions
Journal updates
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Forthcoming: Special issue on "Data, Dollars, and Votes: The Intersection of Politics and Marketing"
The issue will be Guest-Edited by David Schweidel (Emory University, USA) and Neil Bendle (Western University, Canada). Click heading for details!
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Will self-driving cars curb a deadly impulse?
This provocative paper ventures that autonomous vehicles could be configured to curb a dangerous human impulse: the “willingness to sacrifice” (WTS) numerous lives to save one’s own. Click heading to preview / download!
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Open Access: Shopping...with big data and AI
While big data & AI-driven algorithms can help shoppers, finds this influential article, they also threaten our sense of autonomy, "the absence of which can be detrimental to consumer well-being." Click heading to read!
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Open Access: Decision-making with multiple goals
Decision-making can be hard at the best of times. When we're pursuing numerous important goals at once, it's even harder. Our Open Access paper on "Individuals’ Decisions in the Presence of Multiple Goals" dives into this deeply difficult dynamic. Click heading to read!
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- Full Journal access includes all articles
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- Subscription expires 12/31/2019
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About this journal
- Electronic ISSN
- 2196-2928
- Print ISSN
- 2196-291X
- Abstracted and indexed in
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- EBSCO Discovery Service
- Google Scholar
- Institute of Scientific and Technical Information of China
- Naver
- OCLC WorldCat Discovery Service
- ProQuest ABI/INFORM
- ProQuest Business Premium Collection
- ProQuest Central
- ProQuest Entrepreneurship Database
- ProQuest-ExLibris Primo
- ProQuest-ExLibris Summon
- Research Papers in Economics (RePEc)
- Copyright information
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© Springer Science+Business Media, LLC, part of Springer Nature
