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For any general pre-submission queries, including e.g. article types, indexing, timeline, publishing costs and APCs of the journal, please visit Springer support portal.
Queries about submission issues, peer review process, or the status of your manuscript should be sent to Luli Cheng (external support: email@example.com).
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Queries related to journal publishing should be sent to Na Xu (firstname.lastname@example.org).