Service Business presents the most advanced business research on the service sector. International and multidisciplinary in approach, the journal investigates both the profit and non-profit areas of the service sector. Authors share their experiences in developing, implementing, and evaluating their business decisions and strategies. Moreover, they explore not only the latest research and methodologies in the field, but also examine the theoretical and managerial implications and future research opportunities in the service sector.The editorial review board, consisting of leading international scholars and practitioners, ensures top-quality content. Readers will find rigorous conceptual and empirical papers, practice-oriented papers, teaching-oriented papers, case studies, book reviews, conference reports, and periodic special issues. Officially cited as: Serv Bus

  • Presents the most advanced business research on the service sector, addressing both non-profit and profit organizations
  • Sets forth experiences in developing, implementing, and evaluating business decisions and strategies
  • Examines theoretical and managerial implications of current research and future research opportunities

Journal information

Editor-in-Chief
  • Sang M Lee
Publishing model
Hybrid (Transformative Journal). How to publish with us, including Open Access

Journal metrics

5.236 (2021)
Impact factor
4.270 (2021)
Five year impact factor
3 days
Submission to first decision (Median)
155,237 (2021)
Downloads

Latest articles

This journal has 21 open access articles

Journal updates

View all updates

About this journal

Electronic ISSN
1862-8508
Print ISSN
1862-8516
Abstracted and indexed in
  1. ABS Academic Journal Quality Guide
  2. ANVUR
  3. Australian Business Deans Council (ABDC) Journal Quality List
  4. BFI List
  5. Baidu
  6. CLOCKSS
  7. CNKI
  8. CNPIEC
  9. Current Contents / Social & Behavioral Sciences
  10. Dimensions
  11. EBSCO Discovery Service
  12. ECONIS
  13. Google Scholar
  14. Journal Citation Reports/Social Sciences Edition
  15. Naver
  16. Norwegian Register for Scientific Journals and Series
  17. OCLC WorldCat Discovery Service
  18. Portico
  19. ProQuest ABI/INFORM
  20. ProQuest-ExLibris Primo
  21. ProQuest-ExLibris Summon
  22. Research Papers in Economics (RePEc)
  23. SCImago
  24. SCOPUS
  25. Social Science Citation Index
  26. TD Net Discovery Service
  27. UGC-CARE List (India)
  28. Wanfang
Copyright information

Rights and permissions

Springer policies

© Springer-Verlag GmbH Germany, part of Springer Nature