Springer accepts print book returns within 14 days after receipt (end customers). Here you can find the returns address as well as all necessary information regarding the return policy.
Our new Europe, Middle East, Africa, Asia, Pacific and Australia returns address:
Centraal Boekhuis B.V
Return – Springer Nature
NL- 4104 AM Culemborg
Our United Kingdom return address:
WBS / IBS UK
Attn.: Springer Returns
Dollymans Farm, Doublegate Lane, Rawreth
Wickford, Essex SS11 8UD
Our US, Mexican, and Latin American returns address:
Springer Nature Returns Dept.
1250 Ingram Drive
Chambersburg, PA 17202
Our Canadian returns address:
c/o Georgetown Terminal Warehouse
34 Armstrong Avenue
Georgetown, Ontario L7G 4R9
Book return are accepted within two months of invoice date (18 months for resellers). Please enclose copy of our invoice or packing slip to expedite processing and avoid a possible 10% penalty.
For your protection, book product should be sent by a traceable method (i.e., UPS, FedEx, or USPS return receipt) in case proof of return is required. Products must be in salable condition and returned to the warehouse specified on the invoice/packing slip contained in your shipment. We are not responsible for product returned to our warehouse that does not belong to us.