Overview
- Gives a comprehensive understanding of Business Process Management
- Covers the six main components of Business Process Management, i. e. strategic alignment, governance, methods, information technology, people and culture
- Key features are the overall composition of the content based on a well-defined maturity model and the outstanding quality of the contributors
- Includes supplementary material: sn.pub/extras
Part of the book series: International Handbooks on Information Systems (INFOSYS)
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Table of contents (26 chapters)
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Front Matter
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Strategic Alignment
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Front Matter
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Governance
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Front Matter
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Keywords
About this book
Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Management such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.
Editors and Affiliations
Bibliographic Information
Book Title: Handbook on Business Process Management 2
Book Subtitle: Strategic Alignment, Governance, People and Culture
Editors: Jan vom Brocke, Michael Rosemann
Series Title: International Handbooks on Information Systems
DOI: https://doi.org/10.1007/978-3-642-01982-1
Publisher: Springer Berlin, Heidelberg
eBook Packages: Business and Economics, Business and Management (R0)
Copyright Information: Springer-Verlag Berlin Heidelberg 2010
Softcover ISBN: 978-3-642-26456-6Published: 13 October 2012
eBook ISBN: 978-3-642-01982-1Published: 22 September 2010
Series ISSN: 2627-8510
Series E-ISSN: 2627-8529
Edition Number: 1
Number of Pages: XX, 616
Number of Illustrations: 212 b/w illustrations
Topics: Organization, IT in Business, Information Systems Applications (incl. Internet)