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Case Studies in e-Government 2.0

Changing Citizen Relationships

Editors: Boughzala, Imed, Janssen, Marijn, Assar, Saïd (Eds.)

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  • Provides a comprehensive collection of original research concerning e-government 2.0 implementation
  • Features case studies and business models from different countries
  • Approaches e-government 2.0 through theory and practice interaction
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About this book

The goal of this book is to provide a comprehensive, multi-dimensional approach to research and practice in e-government 2.0 implementation. Contributions from an international panel of experts apply a variety of methodological approaches and illustrative case studies to present state-of-the-art analysis and perspectives.

Around the world, governments are employing technological advancements to revolutionize their ways of working, resulting in changing relationships among public organizations and their constituents. Important enablers are new uses of information and knowledge-sharing technologies that emerged with the advent of the Web 2.0 paradigm; initially used in the private arena, such user-friendly, participatory, intuitive and flexible Web 2.0 technologies (e.g., blogs, Wikis, RSS, social networking platforms, folksonomy, podcasting, mashups, virtual worlds, open linked data, etc.) are increasingly disseminated within the professional sphere, regardless of organization type or field of activities.

Current e-government environments have undergone considerable transformations in an attempt to satisfy the incessant demand for more advanced e-service delivery, better access to information and more efficient government management. Looking to the future, the emergence of Web 2.0, the rise of social networks and the wider dissemination of data and information are expected to generate many benefits, such as a better match between public services and citizens' expectations, greater adoption of online services by citizens and better control of costs and prevention of delays in the implementation of new services. Governments around the world are building frameworks and proposals for e-government 2.0, in the hopes of improving participation, transparency and integration, while speeding up the pace of innovation through collaboration and consultation.

This volume addresses a gap in the research literature, offering timely insights on the e-government 2.0 phenomenon and directions for future practice and policy.

Table of contents (12 chapters)

Table of contents (12 chapters)
  • E-Government 2.0: Back to Reality, a 2.0 Application to Vet

    Pages 1-14

    Boughzala, Imed (et al.)

  • Social Media-based Government Explained: Utilization Model, Implementation Scenarios, and Relationships

    Pages 15-28

    Khan, Gohar Feroz

  • Moving Toward Web 2.0-Enhanced E-Government in Small-Town Pennsylvania

    Pages 29-45

    Levy, Anna (et al.)

  • Government 2.0: A Change Towards Citizen Participation in Arab Countries

    Pages 47-66

    Azab, Nahed (et al.)

  • Citizen-Driven Design: Leveraging Participatory Design of E-Government 2.0 Through Local and Global Collaborations

    Pages 67-85

    Ekelin, Annelie (et al.)

Buy this book

eBook 85,59 €
price for India (gross)
  • ISBN 978-3-319-08081-9
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 139,99 €
price for India (gross)
  • ISBN 978-3-319-08080-2
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually dispatched within 3 to 5 business days.
Softcover 99,99 €
price for India (gross)
  • ISBN 978-3-319-35597-9
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Case Studies in e-Government 2.0
Book Subtitle
Changing Citizen Relationships
Editors
  • Imed Boughzala
  • Marijn Janssen
  • Saïd Assar
Copyright
2015
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing Switzerland
eBook ISBN
978-3-319-08081-9
DOI
10.1007/978-3-319-08081-9
Hardcover ISBN
978-3-319-08080-2
Softcover ISBN
978-3-319-35597-9
Edition Number
1
Number of Pages
XIV, 215
Number of Illustrations
18 b/w illustrations, 10 illustrations in colour
Topics

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