Communicate with Respect
At Springer Nature we believe that only through relationships based upon mutual respect can we build trust and deliver quality publishing products and services to the communities we serve. Our staff are expected to behave professionally and respectfully at all times when engaging with authors, reviewers and readers. Likewise, we expect the same standards of behavior from the academic community and the public in their interactions with our staff. We do not tolerate aggressive behavior, or any form of harassment, bullying or discrimination directed against Springer Nature staff. We reserve the right to bring serious cases to the attention of employers or local authorities, if needed, and may refuse to interact, or do business, with individuals who repeatedly or seriously violate this policy.