Application Management

Challenges - Service Creation - Strategies

Editors: Keuper, Frank, Oecking, Christian, Degenhardt, Andreas (Eds.)

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  • Application management in regard to cloud computing

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eBook 58,84 €
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  • ISBN 978-3-8349-6492-2
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Hardcover 72,79 €
price for Spain (gross)
  • ISBN 978-3-8349-1667-9
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  • Usually ready to be dispatched within 3 to 5 business days, if in stock
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Softcover 72,79 €
price for Spain (gross)
  • ISBN 978-3-8349-4651-5
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
  • The final prices may differ from the prices shown due to specifics of VAT rules
About this book

A number of eminent authors take a look at aspects of application management from a range of practical and theoretical perspectives and present possible solutions for current challenges, demonstrating the close links between service creation and service management.

Contents
Cloud Computing
Service Creation and Quality Management
Resource and Competency Management
Strategic Management
Knowledge Management

Target groups
“Application Management“ chiefly targets practitioners, users and decision-makers in the IT management sector. To lecturers and students of information management, business studies and related disciplines it is also of interest.


Editors
Prof. Frank Keuper holds the chair in business administration, especially convergence management and strategic management at Steinbeis University, Berlin. He is also academic head and director of the Sales & Service Research Center (partner of Telekom Shop Vertriebsgesellschaft mbH) and the T-Vertrieb Business School (partner of Telekom Deutschland GmbH).
Christian Oecking is Chairman of the Management Board at Siemens IT Solutions and Services GmbH.
Andreas Degenhardt is Head of Global Application Management at Siemens IT Solutions and Services GmbH.

About the authors

Prof. Frank Keuper holds the chair in business administration, especially convergence management and strategic management at Steinbeis University, Berlin. He is also academic head and director of the Sales & Service Research Center (partner of Telekom Shop Vertriebsgesellschaft mbH) and the T-Vertrieb Business School (partner of Telekom Deutschland GmbH).
Christian Oecking is Chairman of the Management Board at Siemens IT Solutions and Services GmbH.
Andreas Degenhardt is Head of Global Application Management at Siemens IT Solutions and Services GmbH.

Table of contents (12 chapters)

Table of contents (12 chapters)

Buy this book

eBook 58,84 €
price for Spain (gross)
  • ISBN 978-3-8349-6492-2
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 72,79 €
price for Spain (gross)
  • ISBN 978-3-8349-1667-9
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
  • The final prices may differ from the prices shown due to specifics of VAT rules
Softcover 72,79 €
price for Spain (gross)
  • ISBN 978-3-8349-4651-5
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
  • The final prices may differ from the prices shown due to specifics of VAT rules
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Bibliographic Information

Bibliographic Information
Book Title
Application Management
Book Subtitle
Challenges - Service Creation - Strategies
Editors
  • Frank Keuper
  • Christian Oecking
  • Andreas Degenhardt
Copyright
2011
Publisher
Gabler Verlag
Copyright Holder
Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden
eBook ISBN
978-3-8349-6492-2
DOI
10.1007/978-3-8349-6492-2
Hardcover ISBN
978-3-8349-1667-9
Softcover ISBN
978-3-8349-4651-5
Edition Number
1
Number of Pages
XIII, 338
Topics