cover

Business Process Management Cases Vol. 2

Digital Transformation - Strategy, Processes and Execution

Editors: vom Brocke, Jan, Mendling, Jan, Rosemann, Michael (Eds.)

  • Presents 22 new authentic case studies for Business Process Management (BPM)
  • Provides a contemporary and comprehensive insight into the realities of BPM
  • Introduces a new device to link BPM projects to corporate strategy
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Buy this book

eBook 85,59 €
price for Spain (gross)
  • The eBook version of this title will be available soon
  • Due: August 12, 2021
  • ISBN 978-3-662-63047-1
  • Digitally watermarked, DRM-free
  • Included format:
  • ebooks can be used on all reading devices
Hardcover 103,99 €
price for Spain (gross)
  • Due: August 12, 2021
  • ISBN 978-3-662-63046-4
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions
  • The final prices may differ from the prices shown due to specifics of VAT rules
About this Textbook

This book is a sequel and extension to the book “Business Process Management Cases", published in its first edition by Springer in 2018. It adds 22 new cases for practitioners and educators to showcase and study Business Process Management (BPM).

The BPM cases collection is dedicated to providing a contemporary and comprehensive, industry-agnostic insight into the realities of BPM. In particular it focuses on the lessons that only authentic cases can provide. The experiences documented cover both, the positive impact of deploying BPM as well as the lessons learnt from failed attempts. Each case takes a holistic approach and by doing so, each chapter recognizes that BPM in practice is a multidimensional endeavor covering strategy to operations, systems and infrastructure, governance and culture, models and running processes.

This volume also introduces a new device to plan and scope BPM initiatives: the BPM Billboard. The Billboard helps professionals to link BPM projects to the corporate strategy and to build the organizational capabilities to reach such strategic directive.

Digital technologies do not just facilitate innovative process designs, but enable entire new strategic options. This book provides a contemporary and comprehensive overview of how to create process-enabled strategies in an opportunity-rich environment.

Martin Petry, Hilti CIO

This is the first book to present the BPM Billboard – A new management tool to plan and scope BPM initiatives. The Billboard together with the insightful real-world cases offers valuable guidance towards BPM success from a holistic perspective. 

Gero Decker, Signavio CEO

 


About the authors

Professor Dr. Jan vom Brocke is head of the BPM group in Liechtenstein. He is Professor of Information Systems, the Hilti Endowed Chair of Business Process Management, and Director of the Institute of Information Systems at the University of Liechtenstein. He has published more than 400 research papers and articles, among others in MIT Sloan Management Review, Management Science, Management Information Systems Quarterly, Journal of Management Information Systems, Journal of Information Technology, European Journal of Information Systems, Information Systems Journal, and Communications of the ACM. He has authored and edited over 40 books, including the International Handbook on Business Process Management, and the books `BPM - Driving Innovation in a Digital World` and `Green BPM: Toward the Sustainable Enterprise`. Jan is an invited speaker and trusted advisor on BPM serving many organizations around the world.

Professor Dr. Jan Mendling is a Full Professor and head of the Deparment of Information Systems and Operations Management at Wirtschaftsuniversität Wien (WU Vienna), Austria. His research areas include Business Process Management, Process Mining, Conceptual Modelling and Enterprise Systems. He has published more than 400 research papers and articles, among others in ACM Transactions on Software Engineering and Methodology, IEEE Transactions on Software Engineering, Journal of the Association of Information Systems, Information Systems, Data & Knowledge Engineering, and Decision Support Systems. He has authored and edited over 25 books, including the textbooks Fundamentals of Business Process Management and Wirtschaftsinformatik (in German). Jan is an invited speaker and trusted advisor on BPM serving many organizations around the world.

Professor Dr. Michael Rosemann is the Director of the Centre for Future Enterprise at Queensland University of Technology (QUT), Brisbane, Australia. He is the author/editor of seven books and more than 300 refereed and editorial board member of ten international journals. His publications have been translated into German, Russian, Portuguese and Mandarin. His main areas of research are process innovation, trust management and revenue resilience. He is known for his research in areas such as BPM maturity management, rapid process redesign, configurable business processes, ambidextrous BPM and context-aware BPM. He is also the Honorary Consul of the Federal Republic of Germany in South-East Queensland.

Buy this book

eBook 85,59 €
price for Spain (gross)
  • The eBook version of this title will be available soon
  • Due: August 12, 2021
  • ISBN 978-3-662-63047-1
  • Digitally watermarked, DRM-free
  • Included format:
  • ebooks can be used on all reading devices
Hardcover 103,99 €
price for Spain (gross)
  • Due: August 12, 2021
  • ISBN 978-3-662-63046-4
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions
  • The final prices may differ from the prices shown due to specifics of VAT rules
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Bibliographic Information

Bibliographic Information
Book Title
Business Process Management Cases Vol. 2
Book Subtitle
Digital Transformation - Strategy, Processes and Execution
Editors
  • Jan vom Brocke
  • Jan Mendling
  • Michael Rosemann
Copyright
2021
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer-Verlag GmbH, DE, part of Springer Nature
eBook ISBN
978-3-662-63047-1
DOI
10.1007/978-3-662-63047-1
Hardcover ISBN
978-3-662-63046-4
Edition Number
1
Number of Pages
X, 344
Number of Illustrations
35 b/w illustrations, 67 illustrations in colour
Topics