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Integrated Business Information Systems

A Holistic View of the Linked Business Process Chain ERP-SCM-CRM-BI-Big Data

Authors: Gronwald, Klaus-Dieter

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  • Holistic view of the linked business process chain ERP-SCM-CRM-BI-Big Data
    Online process simulation, practicing environment and team competition
    Templates for team presentations and exercises
    Guide to develop a phasewise ERP-SCM-CRM-BI-Big Data implementation strategy as part of the role play and didactical concept
    Case studies

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eBook 42,79 €
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  • ISBN 978-3-662-53291-1
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Hardcover 77,99 €
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  • ISBN 978-3-662-53290-4
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Softcover 51,99 €
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About this Textbook

Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Business Intelligence (BI) and Big Data Analytics (BDA) are business related tasks and processes, which are supported by standardized software solutions. The book explains that this requires business oriented thinking and acting from IT specialists and data scientists. It is a good idea to let students experience this directly from the business perspective, for example as executives of a virtual company. The course simulates the stepwise integration of the linked business process chain ERP-SCM-CRM-BI-Big Data of four competing groups of companies. The course participants become board members with full P&L responsibility for business units of one of four beer brewery groups managing supply chains from production to retailer.

About the authors

Klaus-Dieter Gronwald is lecturer and author with teaching experiences in Enterprise Systems, Global Sourcing, Cross Cultural Competencies and Essentials of Business Management at Lucerne University of Applied Sciences and Arts Switzerland, University of Applied Sciences and Arts Northwestern Switzerland and CityUniversity of Seattle. He was head of SAP´s global university liaison program and senior executive at two India based global service providers, responsible for their European Enterprise Application Services Division with ten years experience in the development of new global sourcing strategies and advanced shared services models for IT- and engineering services in virtual teams with the focus on cross-cultural understanding. He graduated from Leibniz University of Hannover Germany with a Masters and Ph.D. in Physics.

Table of contents (19 chapters)

Table of contents (19 chapters)

Buy this book

eBook 42,79 €
price for Spain (gross)
  • ISBN 978-3-662-53291-1
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 77,99 €
price for Spain (gross)
  • ISBN 978-3-662-53290-4
  • Free shipping for individuals worldwide
  • Immediate ebook access* with your print order
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
Softcover 51,99 €
price for Spain (gross)
  • ISBN 978-3-662-57127-9
  • Free shipping for individuals worldwide
  • Immediate ebook access* with your print order
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
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Bibliographic Information

Bibliographic Information
Book Title
Integrated Business Information Systems
Book Subtitle
A Holistic View of the Linked Business Process Chain ERP-SCM-CRM-BI-Big Data
Authors
Copyright
2017
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag GmbH Germany
eBook ISBN
978-3-662-53291-1
DOI
10.1007/978-3-662-53291-1
Hardcover ISBN
978-3-662-53290-4
Softcover ISBN
978-3-662-57127-9
Edition Number
1
Number of Pages
XXIII, 200
Number of Illustrations
115 b/w illustrations
Topics

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