Overview
- Publication in the field of economic sciences
Part of the book series: Markt- und Unternehmensentwicklung Markets and Organisations (MAU)
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Table of contents (6 chapters)
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Front Matter
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Back Matter
Keywords
- Engineering Service Systems
- Digital Age
- Digitalization
- Digital Transformation
- Service Design
- Service Systems Engineering
- Design Science Research
- Design Knowledge
- Theory for Design and Action
- Consuming and Producing Knowledge
- Advancing Design Knowledge
- Shaping a Body of Design Knowledge
- Unique characteristics of service systems
- Socio-technical mechanisms
- Worldview of Design Science Research
About this book
Benedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled service offerings, together with paving the way for the maturation of a body of design knowledge for their systematic and structured development. Grounded in the worldview of Design Science Research as a problem-solving paradigm, the knowledge contribution provides innovation and service managers with evidence-based design knowledge that is attuned to be applied in everyday business contexts.
Authors and Affiliations
About the author
Bibliographic Information
Book Title: Engineering Service Systems in the Digital Age
Authors: Benedikt S. Höckmayr
Series Title: Markt- und Unternehmensentwicklung Markets and Organisations
DOI: https://doi.org/10.1007/978-3-658-26203-7
Publisher: Springer Gabler Wiesbaden
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2019
Softcover ISBN: 978-3-658-26202-0Published: 18 April 2019
eBook ISBN: 978-3-658-26203-7Published: 15 April 2019
Series ISSN: 2945-879X
Series E-ISSN: 2945-8803
Edition Number: 1
Number of Pages: XIX, 314
Number of Illustrations: 1 b/w illustrations
Topics: Innovation/Technology Management, Business Information Systems