Aligning Business Processes and Information Systems

New Approaches to Continuous Quality Engineering

Authors: Heinrich, Robert

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  • Publication in the field of technical sciences

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About this book

Business processes and information systems mutually affect each other in non-trivial ways. Frequently, processes are designed without taking the systems’ impact into account, and vice versa. Missing alignment at design-time results in quality problems at run-time. Robert Heinrich gives examples from research and practice for an integrated design of process and system quality. A quality reference-model characterizes process quality and a process notation is extended to operationalize the model. Simulation is a powerful means to predict the mutual quality impact, to compare design alternatives, and to verify them against requirements. The author describes two simulation approaches and discusses interesting insights on their application in practice.

About the authors

Robert Heinrich is head of the Continuous Quality Engineering research group at Karlsruhe Institute of Technology. He is interested in quality modeling, analysis, and evolution of processes and systems, with a focus on industrial application. This was also the topic of his doctoral thesis created at University of Heidelberg.

Table of contents (11 chapters)

Table of contents (11 chapters)

Buy this book

eBook 46,00 €
price for Spain (gross)
  • ISBN 978-3-658-06518-8
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover 58,31 €
price for Spain (gross)
  • ISBN 978-3-658-06517-1
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Shipping restrictions
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
  • The final prices may differ from the prices shown due to specifics of VAT rules
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Bibliographic Information

Bibliographic Information
Book Title
Aligning Business Processes and Information Systems
Book Subtitle
New Approaches to Continuous Quality Engineering
Authors
Copyright
2014
Publisher
Springer Vieweg
Copyright Holder
Springer Fachmedien Wiesbaden
eBook ISBN
978-3-658-06518-8
DOI
10.1007/978-3-658-06518-8
Softcover ISBN
978-3-658-06517-1
Edition Number
1
Number of Pages
XXII, 233
Number of Illustrations
36 b/w illustrations
Topics