T-Labs Series in Telecommunication Services

Estimating Spoken Dialog System Quality with User Models

Authors: Engelbrecht, Klaus-Peter

  • Presents an experimental procedure to collect data about the users’ judgment behavior
  • Examines how automatic evaluation methods can be applied to Spoken Dialog Systems
  • Introduces a system design environment
see more benefits

Buy this book

eBook 95,19 €
price for Spain (gross)
  • ISBN 978-3-642-31591-6
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 135,19 €
price for Spain (gross)
  • ISBN 978-3-642-31590-9
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
Softcover 116,63 €
price for Spain (gross)
  • ISBN 978-3-642-43191-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
Rent the eBook  
  • Rental duration: 1 or 6 month
  • low-cost access
  • online reader with highlighting and note-making option
  • can be used across all devices
About this book

Spoken dialog systems have the potential to offer highly intuitive user interfaces, as they allow systems to be controlled using natural language. However, the complexity inherent in natural language dialogs means that careful testing of the system must be carried out from the very beginning of the design process.   This book examines how user models can be used to support such early evaluations in two ways:  by running simulations of dialogs, and by estimating the quality judgments of users. First, a design environment supporting the creation of dialog flows, the simulation of dialogs, and the analysis of the simulated data is proposed.  How the quality of user simulations may be quantified with respect to their suitability for both formative and summative evaluation is then discussed. The remainder of the book is dedicated to the problem of predicting quality judgments of users based on interaction data. New modeling approaches are presented, which process the dialogs as sequences, and which allow knowledge about the judgment behavior of users to be incorporated into predictions. All proposed methods are validated with example evaluation studies.

Table of contents (7 chapters)

  • Introduction

    Engelbrecht, Klaus-Peter

    Pages 1-8

    Preview Buy Chapter 30,19 €
  • MeMo: Usability Workbench

    Engelbrecht, Klaus-Peter

    Pages 9-20

    Preview Buy Chapter 30,19 €
  • Evaluation of the MeMo User Simulation—Use Case Inspire Smart Home System

    Engelbrecht, Klaus-Peter

    Pages 21-40

    Preview Buy Chapter 30,19 €
  • Detection of Usability Problems Using an Ad-Hoc User Simulation

    Engelbrecht, Klaus-Peter

    Pages 41-60

    Preview Buy Chapter 30,19 €
  • Prediction of User Judgments

    Engelbrecht, Klaus-Peter

    Pages 61-85

    Preview Buy Chapter 30,19 €

Buy this book

eBook 95,19 €
price for Spain (gross)
  • ISBN 978-3-642-31591-6
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 135,19 €
price for Spain (gross)
  • ISBN 978-3-642-31590-9
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
Softcover 116,63 €
price for Spain (gross)
  • ISBN 978-3-642-43191-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
Rent the eBook  
  • Rental duration: 1 or 6 month
  • low-cost access
  • online reader with highlighting and note-making option
  • can be used across all devices
Loading...

Recommended for you

Loading...

Bibliographic Information

Bibliographic Information
Book Title
Estimating Spoken Dialog System Quality with User Models
Authors
Series Title
T-Labs Series in Telecommunication Services
Copyright
2013
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag Berlin Heidelberg
eBook ISBN
978-3-642-31591-6
DOI
10.1007/978-3-642-31591-6
Hardcover ISBN
978-3-642-31590-9
Softcover ISBN
978-3-642-43191-3
Series ISSN
2192-2810
Edition Number
1
Number of Pages
XIV, 130
Topics