Modeling Users' Experiences with Interactive Systems
Authors: Karapanos, Evangelos
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- Presents models for users' experiences with interactive systems
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- About this book
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Over the past decade the field of Human-Computer Interaction has evolved from the study of the usability of interactive products towards a more holistic understanding of how they may mediate desired human experiences.
This book identifies the notion of diversity in usersʼ experiences with interactive products and proposes methods and tools for modeling this along two levels: (a) interpersonal diversity in usersʽ responses to early conceptual designs, and (b) the dynamics of usersʼ experiences over time.
The Repertory Grid Technique is proposed as an alternative to standardized psychometric scales for modeling interpersonal diversity in usersʼ responses to early concepts in the design process, and new Multi-Dimensional Scaling procedures are introduced for modeling such complex quantitative data.
iScale, a tool for the retrospective assessment of usersʼ experiences over time is proposed as an alternative to longitudinal field studies, and a semi-automated technique for the analysis of the elicited experience narratives is introduced.
Through these two methodological contributions, this book argues against averaging in the subjective evaluation of interactive products. It proposes the development of interactive tools that can assist designers in moving across multiple levels of abstraction of empirical data, as design-relevant knowledge might be found on all these levels.
Foreword by Jean-Bernard Martens and Closing Note by Marc Hassenzahl.
- Reviews
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From the reviews:
“The book is actually a report of the author’s research explorations. Each chapter sets specific goals intended to highlight different aspects related to modeling, measuring, and analyzing user experience over time. … this book is a constructive source of information for both novice and experienced researchers in the field of human-computer interaction, as well as for usability practitioners and designers of interactive products.” (Evangelia Kavakli, ACM Computing Reviews, March, 2013)
- Table of contents (7 chapters)
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Introduction
Pages 1-16
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Personal Attribute Judgments
Pages 17-39
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Analyzing Personal Attribute Judgments
Pages 41-56
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User Experience Over Time
Pages 57-83
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iScale: Studying Long-Term Experiences through Memory
Pages 85-114
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Table of contents (7 chapters)
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Bibliographic Information
- Bibliographic Information
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- Book Title
- Modeling Users' Experiences with Interactive Systems
- Authors
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- Evangelos Karapanos
- Series Title
- Studies in Computational Intelligence
- Series Volume
- 436
- Copyright
- 2013
- Publisher
- Springer-Verlag Berlin Heidelberg
- Copyright Holder
- Springer-Verlag Berlin Heidelberg
- eBook ISBN
- 978-3-642-31000-3
- DOI
- 10.1007/978-3-642-31000-3
- Hardcover ISBN
- 978-3-642-30999-1
- Softcover ISBN
- 978-3-642-43360-3
- Series ISSN
- 1860-949X
- Edition Number
- 1
- Number of Pages
- XII, 164
- Topics
