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Experience Management

Foundations, Development Methodology, and Internet-Based Applications

Authors: Bergmann, Ralph

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eBook 74,96 €
price for Spain (gross)
  • ISBN 978-3-540-45759-6
  • Digitally watermarked, DRM-free
  • Included format: PDF
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  • Immediate eBook download after purchase
Softcover 93,59 €
price for Spain (gross)
  • ISBN 978-3-540-44191-5
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  • Usually dispatched within 3 to 5 business days.
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About this book

This book deals with experience management in the context of real-world applicability and realistic applications. A particular focus is given by the requirements that arise in complex problem solving and by the fact that modern experience management must be implemented as Internet-based applications. Concrete application areas that are discussed in this book are electronic commerce, diagnosis of complex technical equipment, and electronic design reuse. This book explores how experience management can be supported by information technology, especially by techniques that stem from knowledge-based systems, case-based reasoning, machine learning, and process modeling. It surveys different methods in a unified terminology and investigates them with respect to application requirements. Further, the process of application development and maintenance is highlighted, pointing out successful practically proven ways for obtaining and operating experience management applications.

Reviews

From the reviews of the first edition:

"In the text the main conceptual questions for experience management are identified and a framework for this management is proposed. A large body of principal methods are analyzed and presented in a unified and concise terminology. … I think that each reader of this book will meet the wish of the author expressed at the end of the preface – enjoy reading!" (Antonín Ríha, Zentralblatt MATH, Vol. 1069, 2005)


Table of contents (12 chapters)

  • 1. Introduction

    Pages 1-23

  • 2. Experience Management

    Pages 25-44

  • 3. Representing Experience

    Pages 47-92

  • 4. Assessing Experience Utility

    Pages 93-139

  • 5. Representing Knowledge for Adaptation

    Pages 141-152

Buy this book

eBook 74,96 €
price for Spain (gross)
  • ISBN 978-3-540-45759-6
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover 93,59 €
price for Spain (gross)
  • ISBN 978-3-540-44191-5
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
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Bibliographic Information

Bibliographic Information
Book Title
Experience Management
Book Subtitle
Foundations, Development Methodology, and Internet-Based Applications
Authors
Series Title
Lecture Notes in Artificial Intelligence
Series Volume
2432
Copyright
2002
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag Berlin Heidelberg
eBook ISBN
978-3-540-45759-6
DOI
10.1007/3-540-45759-3
Softcover ISBN
978-3-540-44191-5
Edition Number
1
Number of Pages
XXII, 398
Topics