Outsourcing to India

The Offshore Advantage

Authors: Kobayashi-Hillary, Mark

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eBook 67,82 €
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  • ISBN 978-3-540-24794-4
  • Digitally watermarked, DRM-free
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  • Immediate eBook download after purchase
Hardcover 83,19 €
price for Spain (gross)
  • ISBN 978-3-540-23943-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
Softcover 93,59 €
price for Spain (gross)
  • ISBN 978-3-642-06299-5
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
About this book

Managers across the world are beating a path to India because it is the global leader for offshore IT-enabled services. Many corporate leaders seek to reduce their costs, other wish to improve service quality, but not many understand India on their first visit and some are confused by clashes of culture. This book aims to introduce India, the major players in the Indian service industry, the reasons why you should utilise India as an offshore outsourcing destination and the steps you need to take to find and work with a local partner.
The second edition has been completely revised with up-to-date information on the latest industry developments. Several chapters have been entirely restructured and two completely new chapters deal with the risks of outsourcing to India and the future prospects for the industry.

"Kobayashi-Hillary conducts a much more thorough tour of the hoops a company must jump through to establish an India operation... Well-structured."
Edward Luce, Financial Times

"Mark Kobayashi-Hillary has offered a balanced view on the trend to outsource to India. He makes a compelling economic case for outsourcing to this region while acknowledging and discussing the emotive aspects of such a decision."
Kiran Karnik, President of NASSCOM

"Offshore outsourcing raises many challenges which - should you follow his advice - may nevertheless be pragmatically managed."
Nigel Roxburgh, Co-founder European Outsourcing Association

About the authors

Mark Kobayashi-Hillary is the Global Research Director of Commonwealth Business Council Technologies, based in London. He is a founding member of the British Computer Society Working Party on Offshore Outsourcing and is researching the subject of business process outsourcing. Mark is a Chartered Information Systems Professional and Master of Business Administration, he has worked at a senior level for several leading banking and technology groups and has been involved in managing outsourced relationships in the UK, Singapore and India. 

 

Reviews

From the reviews of the second edition:

"This second edition has been completely revised the publisher claim, with up-to-date information on the latest state of development in the country. … this book still offers valuable information about the IT-enabled service industries in this continent. The current second edition is a useful text for anyone who is looking to the future for involvement with a country that is already making its mark in IT and offers potentially not only a flourishing market but also growing pool of IT workers." (W. R. Howard, Kybernetes, Vol. 37 (1), 2008)


Table of contents (25 chapters)

Buy this book

eBook 67,82 €
price for Spain (gross)
  • ISBN 978-3-540-24794-4
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 83,19 €
price for Spain (gross)
  • ISBN 978-3-540-23943-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
Softcover 93,59 €
price for Spain (gross)
  • ISBN 978-3-642-06299-5
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
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Bibliographic Information

Bibliographic Information
Book Title
Outsourcing to India
Book Subtitle
The Offshore Advantage
Authors
Copyright
2005
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag Berlin Heidelberg
eBook ISBN
978-3-540-24794-4
DOI
10.1007/b106280
Hardcover ISBN
978-3-540-23943-7
Softcover ISBN
978-3-642-06299-5
Edition Number
2
Number of Pages
XXII, 320
Topics