Overview
A complete, rigorous and friendly text with many guidelines and case studies.
Integrates an organizational view (process management, business process reengineering) with a network managerial approach supported by web technologies, applying them to traditional businesses (not dot-coms).
Includes supplementary material: sn.pub/extras
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Table of contents (13 chapters)
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Front Matter
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Introduction
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The BPR Project and the Processes
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Front Matter
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From Processes to the Extended Enterprise
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Front Matter
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Back Matter
Keywords
About this book
Process Management, with its key concepts of internal customer and process ownership, is becoming one of the most important competitive weapons for firms and can determine a strategic change in the way business is carried out (Business Process Reengineering - B.P.R.). In this context, the flow of information increases, passes through the internal departments, to then extend beyond the traditional boundaries of the enterprise and form operational and knowledge networks with other business units, selected suppliers and clients, etc. These (internal and external) networks harness the great power offered by Web technologies (Internet, Intranet, Extranet) and create the Extended Enterprise.
This book explores innovative themes that will trace the business paths for many firms in the near future. It is based on research and experience in several major companies, in particular the Snaidero Group (Europe’s leading company in the kitchen sector), with contributions by leading Information & Communication Technologies (ICT) companies.
Authors and Affiliations
Bibliographic Information
Book Title: Process Management for the Extended Enterprise
Book Subtitle: Organizational and ICT Networks
Authors: Stefano Tonchia, Andrea Tramontano
DOI: https://doi.org/10.1007/978-3-642-17051-5
Publisher: Springer Berlin, Heidelberg
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eBook Packages: Springer Book Archive
Copyright Information: Springer-Verlag Berlin Heidelberg 2004
Hardcover ISBN: 978-3-540-21190-7Published: 13 August 2004
Softcover ISBN: 978-3-642-62082-9Published: 30 August 2012
eBook ISBN: 978-3-642-17051-5Published: 27 June 2011
Edition Number: 1
Number of Pages: XII, 273
Topics: Organization, IT in Business, Information Systems and Communication Service