Achieving Sustainable Business Excellence

The Role of Human Capital

Authors: Lasrado, Flevy, Pereira, Vijay

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  • Provides a list of key quality concepts that can be applied to relevant theoretical frameworks
  • Emphasises understanding of business excellence models in both global and local contexts
  • Provides topical empirical evidence on the impact of evidence on sustained organisational performance
  • Highlights the role of human capital for achieving high performance and business excellence  
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eBook 96,29 €
price for Spain (gross)
  • ISBN 978-3-319-73314-2
  • Digitally watermarked, DRM-free
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Hardcover 119,59 €
price for Spain (gross)
Softcover 119,59 €
price for Spain (gross)
About this book

Compiling the best practices of business excellence frameworks around the world, this new book addresses the need for innovative research on sustainable business performance. Using detailed empirical studies, the authors outline the motives and benefits of the implementation of such frameworks in different geographical regions. Comprehensive case studies showcase how the variety of excellence frameworks are manifested in their work cultures, values and beliefs. Academics studying quality management, HRM, and international business will find this book an essential read as it establishes the relevance of human capital in achieving and sustaining global business excellence.

About the authors

Flevy Lasrado is Assistant Professor of Business Excellence and Quality Management systems at the University of Wollongong in Dubai, UAE. Her research interests revolve around organisational excellence in a range of organisational settings, and she has published over 30 journal articles, conference papers and book chapters. Dr Lasrado is a qualified EFQM assessor and has also been an assessor for Dubai Quality Award and others in UAE.

Vijay Pereira is Associate Dean of Research and Professor of Strategic and International HRM at the University of Wollongong in Dubai, UAE. He has published widely in international journals and presented at numerous conferences including the Academy of Management. Vijay is currently on the international advisory board for South Asian History and Culture.

Table of contents (8 chapters)

Table of contents (8 chapters)

Buy this book

eBook 96,29 €
price for Spain (gross)
  • ISBN 978-3-319-73314-2
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • Immediate eBook download after purchase and usable on all devices
  • Bulk discounts available
Hardcover 119,59 €
price for Spain (gross)
Softcover 119,59 €
price for Spain (gross)
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Bibliographic Information

Bibliographic Information
Book Title
Achieving Sustainable Business Excellence
Book Subtitle
The Role of Human Capital
Authors
Copyright
2018
Publisher
Palgrave Macmillan
Copyright Holder
The Editor(s) (if applicable) and The Author(s)
eBook ISBN
978-3-319-73314-2
DOI
10.1007/978-3-319-73314-2
Hardcover ISBN
978-3-319-73313-5
Softcover ISBN
978-3-030-10354-5
Edition Number
1
Number of Pages
XV, 256
Number of Illustrations
4 b/w illustrations
Topics