Tourism on the Verge

Analytics in Smart Tourism Design

Concepts and Methods

Editors: Xiang, Zheng, Fesenmaier, Daniel R. (Eds.)

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  • Presents cutting-edge research on the development of analytics in travel and tourism
  • Introduces new conceptual frameworks and measurement tools
  • Includes several relevant case studies for the application of big data analytics in tourism and hospitality
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eBook 118,99 €
price for Spain (gross)
  • ISBN 978-3-319-44263-1
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  • Immediate eBook download after purchase
Hardcover 145,59 €
price for Spain (gross)
  • ISBN 978-3-319-44262-4
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
Softcover 145,59 €
price for Spain (gross)
  • ISBN 978-3-319-83024-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
About this book

This book presents cutting edge research on the development of analytics in travel and tourism. It introduces new conceptual frameworks and measurement tools, as well as applications and case studies for destination marketing and management. It is divided into five parts: Part one on travel demand analytics focuses on conceptualizing and implementing travel demand modeling using big data. It illustrates new ways to identify, generate and utilize large quantities of data in tourism demand forecasting and modeling. Part two focuses on analytics in travel and everyday life, presenting recent developments in wearable computers and physiological measurement devices, and the implications for our understanding of on-the-go travelers and tourism design. Part three embraces tourism geoanalytics, correlating social media and geo-based data with tourism statistics. Part four discusses web-based and social media analytics and presents the latest developments in utilizing user-generated content on the Internet to understand a number of managerial problems. The final part is a collection of case studies using web-based and social media analytics, with examples from the Sochi Olympics on Twitter, leveraging online reviews in the hotel industry, and evaluating destination communications and market intelligence with online hotel reviews. The chapters in this section collectively describe a range of different approaches to understanding market dynamics in tourism and hospitality.

About the authors

Zheng Xiang is Associate Professor in the Department of Hospitality and Tourism Management at Virginia Polytechnic Institute and State University. His research interests include travel information search, social media marketing, and business analytics for the tourism and hospitality industries. He is a recipient of Emerging Scholar of Distinction award by the International Academy for the Study of Tourism and board member of International Federation for IT and Travel & Tourism (IFITT). He is currently Director of Research and Awards for IFITT.

Daniel R. Fesenmaier is Professor and Director of the National Laboratory for Tourism & eCommerce, Eric Friedheim Tourism Institute, Department of Tourism, Recreation and Sport Management, University of Florida. He is author, co-author and co-editor of several books focusing on information technology and tourism marketing including "Tourism Information Technology". He teaches and conducts research focusing on the role of information technology in travel decisions, advertising evaluation, and the design of tourism places.

Reviews

“This book provides an update on recent development of analytics in tourism design in terms of theoretical frames, technology development, design principles and case studies. The editors and authors have demonstrated the idea of building a smart tourism system involving parties including the consumer, the business, and the destination as a whole. The book constitutes a very useful reading for academic researchers, graduate students and professionals who are interested in apply data analytics to the design of tourism systems.” (Gang Li, Information Technology & Tourism, Vol. 17, 2017)

Table of contents (17 chapters)

Table of contents (17 chapters)

Buy this book

eBook 118,99 €
price for Spain (gross)
  • ISBN 978-3-319-44263-1
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 145,59 €
price for Spain (gross)
  • ISBN 978-3-319-44262-4
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
Softcover 145,59 €
price for Spain (gross)
  • ISBN 978-3-319-83024-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
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Bibliographic Information

Bibliographic Information
Book Title
Analytics in Smart Tourism Design
Book Subtitle
Concepts and Methods
Editors
  • Zheng Xiang
  • Daniel R. Fesenmaier
Series Title
Tourism on the Verge
Copyright
2017
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing Switzerland
eBook ISBN
978-3-319-44263-1
DOI
10.1007/978-3-319-44263-1
Hardcover ISBN
978-3-319-44262-4
Softcover ISBN
978-3-319-83024-7
Series ISSN
2366-2611
Edition Number
1
Number of Pages
XVI, 307
Number of Illustrations
18 b/w illustrations, 40 illustrations in colour
Topics