Digital Government

Leveraging Innovation to Improve Public Sector Performance and Outcomes for Citizens

Editors: Falk, Svenja, Römmele, Andrea, Silverman, Michael (Eds.)

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  • Analyzes the contribution of digital technologies to achieving outcomes for citizens and national goals, e.g. inclusion, transparency, competitiveness
  • Presents a methodology to assess digitization maturity of Government institutions
  • Presents case studies from the US, Mexico, Brazil, India and Germany
  • Looks at regulatory implications of digital Government
  • Shows best practices for the implementation of governments’ digital strategies
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eBook 101,14 €
price for Spain (gross)
  • ISBN 978-3-319-38795-6
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 124,79 €
price for Spain (gross)
  • ISBN 978-3-319-38793-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
Softcover 124,79 €
price for Spain (gross)
  • ISBN 978-3-319-81747-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
About this book

This book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented examine different digital projects by looking at their impact as well as their alignment with their national governments’ digital strategies. The contributors assess the current state of digital government, analyze the contribution of digital technologies in achieving outcomes for citizens, discuss ways to measure digitalization and address the question of how governments oversee the legal and regulatory obligations of information technology. The book argues that most countries formulate good strategies for digital government, but do not effectively prescribe and implement corresponding policies and programs. Showing specific programs that deliver results can help policy makers, knowledge specialists and public-sector researchers to develop best practices for future national strategies.

About the authors

Svenja Falk is the Growth & Strategy and Research Director of Accenture for Health & Public Services globally. Svenja Falk has twenty years of international experience in corporate strategy, research and people management and held important leadership positions based out of Germany, India and Argentina.

Andrea Römmele is Professor for communication in politics and civil society at the Hertie School of Governance in Berlin. Her research lies in the field of digital media, political consulting and campaign research. She was a Fulbright Distinguished Chair at UC Santa Barbara in the academic year 2012/2013; she serves as a consultant to politics and the corporate world.

Michael Silverman is a Corporate Executive with global experience in strategic planning, program management, compliance, risk assessment and policy development. He is an adjunct associate professor at Columbia University’s School of International and Public Affairs and the recipient of a Fulbright appointment to its specialist roster in organizational management.

Reviews

“The book provide a useful resource for government policy makers and public sector researchers to develop best practices for evolving national strategies. … The book may also be useful for graduate students pursuing a course on e-governance in their public policy or public sector management programs; it provides a concise reference resource for taking up further research.” (C.S. Arora, Computing Reviews, April, 2018)​

Table of contents (10 chapters)

Table of contents (10 chapters)

Buy this book

eBook 101,14 €
price for Spain (gross)
  • ISBN 978-3-319-38795-6
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 124,79 €
price for Spain (gross)
  • ISBN 978-3-319-38793-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
Softcover 124,79 €
price for Spain (gross)
  • ISBN 978-3-319-81747-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
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Bibliographic Information

Bibliographic Information
Book Title
Digital Government
Book Subtitle
Leveraging Innovation to Improve Public Sector Performance and Outcomes for Citizens
Editors
  • Svenja Falk
  • Andrea Römmele
  • Michael Silverman
Copyright
2017
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing Switzerland
eBook ISBN
978-3-319-38795-6
DOI
10.1007/978-3-319-38795-6
Hardcover ISBN
978-3-319-38793-2
Softcover ISBN
978-3-319-81747-7
Edition Number
1
Number of Pages
XIII, 189
Number of Illustrations
6 b/w illustrations, 19 illustrations in colour
Topics