Authors:
Provides an organizational blueprint for improved delivery of care
Offers tactics on breaking professional and institutional barriers to meet the challenges in healthcare
A practical guide to aligning and motivating healthcare team members to implement patient oriented systems
Includes supplementary material: sn.pub/extras
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Table of contents (9 chapters)
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Front Matter
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Back Matter
About this book
This book provides an organizational model of the common ground needed to improve patient care and adapt to today’s healthcare environment. The relationship between a hospital CEO and a general surgeon and how they aligned, motivated and partnered with physicians to change the culture of a hospital and implement patient oriented systems is the essential element of this text. Sustainable transformation processes will also be presented for the various roles and contributions of the healthcare team. Written from a team perspective, Transforming the Patient Experience is a practical guide for healthcare team members and leaders to follow.
Authors and Affiliations
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Citrus Valley Health Partners Chief Transformation Officer, Covina, USA
William T. Choctaw
About the author
Bibliographic Information
Book Title: Transforming the Patient Experience
Book Subtitle: A New Paradigm for Hospital and Physician Leadership
Authors: William T. Choctaw
DOI: https://doi.org/10.1007/978-3-319-16928-6
Publisher: Springer Cham
eBook Packages: Medicine, Medicine (R0)
Copyright Information: Springer International Publishing Switzerland 2016
Softcover ISBN: 978-3-319-16927-9Published: 10 November 2015
eBook ISBN: 978-3-319-16928-6Published: 29 October 2015
Edition Number: 1
Number of Pages: XV, 74
Number of Illustrations: 2 illustrations in colour
Topics: Health Administration, Medicine/Public Health, general