Information and Communication Technologies in Tourism 2015
Proceedings of the International Conference in Lugano, Switzerland, February 3 - 6, 2015
Editors: Tussyadiah, Iis, Inversini, Alessandro (Eds.)
Free Preview- Presents research on cutting-edge technologies in travel and tourism by leading scholars in the field
- Offers practical insights into IT-related managerial issues
- Provides both latest research findings and practice cases
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- About this book
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The papers presented in this volume advance the state-of-the-art research on big data and analytics, social media, electronic marketing, mobile computing and recommender systems, mobile sensors and geosocial services, augmented reality, wearable computing, smart tourism, electronic distribution for tourism and hospitality products and services, e-learning, responsive web design and management, and eTourism for development. This book covers the most significant areas contributed by prominent scholars from around the world and is suitable for both academics and practitioners who are interested in the latest developments in e-Tourism.
- About the authors
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Iis Tussyadiah PhD is associate clinical professor at the School of Hospitality Business Management in Carson College of Business at Washington State University, Vancouver. Her research focusses on the roles of information and communication technologies in transforming tourism experiences and informing best practices in destination marketing and management.
Alessandro Inversini is senior lecturer at Bournemouth University School of Tourism (United Kingdom). His research interests are where communication, tourism and new media overlap, ranging from design to evaluation of tourism websites, from online communication to branding and reputation, from eCommerce to eLearning.
- Table of contents (63 chapters)
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A Method for Analysing Large-Scale UGC Data for Tourism: Application to the Case of Catalonia
Pages 3-17
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A Visual Analysis of Social Influencers and Influence in the Tourism Domain
Pages 19-32
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What Types of Hotels Make Their Guests (Un)Happy? Text Analytics of Customer Experiences in Online Reviews
Pages 33-45
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Analysing User Reviews in Tourism with Topic Models
Pages 47-58
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Listen to Your Customers! How Hotels Manage Online Travel Reviews. The Case of Hotels in Lugano
Pages 59-72
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Table of contents (63 chapters)
- Download Preface 1 PDF (105.7 KB)
- Download Sample pages 1 PDF (714.7 KB)
- Download Table of contents PDF (147.1 KB)
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Bibliographic Information
- Bibliographic Information
-
- Book Title
- Information and Communication Technologies in Tourism 2015
- Book Subtitle
- Proceedings of the International Conference in Lugano, Switzerland, February 3 - 6, 2015
- Editors
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- Iis Tussyadiah
- Alessandro Inversini
- Copyright
- 2015
- Publisher
- Springer International Publishing
- Copyright Holder
- Springer International Publishing Switzerland
- eBook ISBN
- 978-3-319-14343-9
- DOI
- 10.1007/978-3-319-14343-9
- Softcover ISBN
- 978-3-319-14342-2
- Edition Number
- 1
- Number of Pages
- XVI, 883
- Number of Illustrations
- 139 b/w illustrations
- Topics
