Information and Communication Technologies in Tourism 2015

Proceedings of the International Conference in Lugano, Switzerland, February 3 - 6, 2015

Editors: Tussyadiah, Iis, Inversini, Alessandro (Eds.)

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  • Presents research on cutting-edge technologies in travel and tourism by leading scholars in the field
  • Offers practical insights into IT-related managerial issues
  • Provides both latest research findings and practice cases
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eBook 160,49 €
price for Spain (gross)
  • ISBN 978-3-319-14343-9
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover 207,99 €
price for Spain (gross)
  • ISBN 978-3-319-14342-2
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions & severe weather in the US may cause delays
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
  • The final prices may differ from the prices shown due to specifics of VAT rules
About this book

The papers presented in this volume advance the state-of-the-art research on big data and analytics, social media, electronic marketing, mobile computing and recommender systems, mobile sensors and geosocial services, augmented reality, wearable computing, smart tourism, electronic distribution for tourism and hospitality products and services, e-learning, responsive web design and management, and eTourism for development. This book covers the most significant areas contributed by prominent scholars from around the world and is suitable for both academics and practitioners who are interested in the latest developments in e-Tourism.

About the authors

Iis Tussyadiah PhD is associate clinical professor at the School of Hospitality Business Management in Carson College of Business at Washington State University, Vancouver. Her research focusses on the roles of information and communication technologies in transforming tourism experiences and informing best practices in destination marketing and management.

Alessandro Inversini is senior lecturer at Bournemouth University School of Tourism (United Kingdom). His research interests are where communication, tourism and new media overlap, ranging from design to evaluation of tourism websites, from online communication to branding and reputation, from eCommerce to eLearning.

Table of contents (63 chapters)

Table of contents (63 chapters)
  • A Method for Analysing Large-Scale UGC Data for Tourism: Application to the Case of Catalonia

    Pages 3-17

    Marine-Roig, Estela (et al.)

  • A Visual Analysis of Social Influencers and Influence in the Tourism Domain

    Pages 19-32

    Francalanci, Chiara (et al.)

  • What Types of Hotels Make Their Guests (Un)Happy? Text Analytics of Customer Experiences in Online Reviews

    Pages 33-45

    Xiang, Zheng (et al.)

  • Analysing User Reviews in Tourism with Topic Models

    Pages 47-58

    Rossetti, Marco (et al.)

  • Listen to Your Customers! How Hotels Manage Online Travel Reviews. The Case of Hotels in Lugano

    Pages 59-72

    Ascaniis, Silvia De (et al.)

Buy this book

eBook 160,49 €
price for Spain (gross)
  • ISBN 978-3-319-14343-9
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover 207,99 €
price for Spain (gross)
  • ISBN 978-3-319-14342-2
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions & severe weather in the US may cause delays
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
  • The final prices may differ from the prices shown due to specifics of VAT rules
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Bibliographic Information

Bibliographic Information
Book Title
Information and Communication Technologies in Tourism 2015
Book Subtitle
Proceedings of the International Conference in Lugano, Switzerland, February 3 - 6, 2015
Editors
  • Iis Tussyadiah
  • Alessandro Inversini
Copyright
2015
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing Switzerland
eBook ISBN
978-3-319-14343-9
DOI
10.1007/978-3-319-14343-9
Softcover ISBN
978-3-319-14342-2
Edition Number
1
Number of Pages
XVI, 883
Number of Illustrations
139 b/w illustrations
Topics