Information Systems and Applications, incl. Internet/Web, and HCI IFIP-LNCS Volumes
cover

Responsible AI and Analytics for an Ethical and Inclusive Digitized Society

20th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2021, Galway, Ireland, September 1–3, 2021, Proceedings

Editors: Dennehy, D., Griva, A., Pouloudi, N., Dwivedi, Y.K., Pappas, I., Mäntymäki, M. (Eds.)

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eBook 96,29 €
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  • ISBN 978-3-030-85447-8
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Softcover 124,79 €
price for Spain (gross)
  • ISBN 978-3-030-85446-1
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About this book

This volume constitutes the proceedings of the 20th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2021, held in Galway, Ireland, in September 2021.*

The total of 57 full and 8 short papers presented in these volumes were carefully reviewed and selected from 141 submissions. The papers are organized in the following topical sections: AI for Digital Transformation and Public Good; AI & Analytics Decision Making; AI Philosophy, Ethics & Governance; Privacy & Transparency in a Digitized Society; Digital Enabled Sustainable Organizations and Societies; Digital Technologies and Organizational Capabilities; Digitized Supply Chains; Customer Behavior and E-business; Blockchain; Information Systems Development; Social Media & Analytics; and Teaching & Learning.

*The conference was held virtually due to the COVID-19 pandemic.

Table of contents (65 chapters)

Table of contents (65 chapters)
  • Affordances in Human-Chatbot Interaction: A Review of the Literature

    Pages 3-17

    Mygland, Morten Johan (et al.)

  • AI in the Workplace: Exploring Chatbot Use and Users’ Emotions

    Pages 18-28

    Gkinko, Lorentsa (et al.)

  • Chatbots at Work: A Taxonomy of the Use of Chatbots in the Workplace

    Pages 29-39

    Gkinko, Lorentsa (et al.)

  • A Process Model of Artificial Intelligence Implementation Leading to Proper Decision Making

    Pages 40-46

    Merhi, Mohammad I.

  • AI: Opportunities and Challenges - The Optimal Exploitation of (Telecom) Corporate Data

    Pages 47-59

    Palaiogeorgou, Polyxeni (et al.)

Buy this book

eBook 96,29 €
price for Spain (gross)
  • ISBN 978-3-030-85447-8
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover 124,79 €
price for Spain (gross)
  • ISBN 978-3-030-85446-1
  • Free shipping for individuals worldwide
  • Institutional customers should get in touch with their account manager
  • Covid-19 shipping restrictions
  • Usually ready to be dispatched within 3 to 5 business days, if in stock
  • The final prices may differ from the prices shown due to specifics of VAT rules
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Bibliographic Information

Bibliographic Information
Book Title
Responsible AI and Analytics for an Ethical and Inclusive Digitized Society
Book Subtitle
20th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2021, Galway, Ireland, September 1–3, 2021, Proceedings
Editors
  • Denis Dennehy
  • Anastasia Griva
  • Nancy Pouloudi
  • Yogesh K. Dwivedi
  • Ilias Pappas
  • Matti Mäntymäki
Series Title
Information Systems and Applications, incl. Internet/Web, and HCI
Series Volume
12896
Copyright
2021
Publisher
Springer International Publishing
Copyright Holder
IFIP International Federation for Information Processing
eBook ISBN
978-3-030-85447-8
DOI
10.1007/978-3-030-85447-8
Softcover ISBN
978-3-030-85446-1
Edition Number
1
Number of Pages
XXI, 788
Number of Illustrations
59 b/w illustrations, 70 illustrations in colour
Topics