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Electronic Government

20th IFIP WG 8.5 International Conference, EGOV 2021, Granada, Spain, September 7–9, 2021, Proceedings

  • Conference proceedings
  • © 2021

Overview

Editors:
  1. Hans Jochen Scholl

    1. University of Washington, Seattle, USA

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  2. J. Ramon Gil-Garcia

    1. Center for Technology in Government, University at Albany, State University of New York, Albany, USA

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  3. Marijn Janssen

    1. Delft University of Technology, Delft, The Netherlands

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  4. Evangelos Kalampokis

    1. University of Macedonia, Thessaloniki, Greece

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  5. Ida Lindgren

    1. Linköping University, Linköping, Sweden

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  6. Manuel Pedro Rodríguez Bolívar

    1. Department of Accounting and Finance, University of Granada, Granada, Spain

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Part of the book series: Lecture Notes in Computer Science (LNCS, volume 12850)

Part of the book sub series: Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)

Included in the following conference series:

Conference proceedings info: EGOV 2021.

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Table of contents (23 papers)

  1. Front Matter

    Pages i-xix
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  3. Digital Services and Open Government

    1. Front Matter

      Pages 41-41
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    2. Understanding Actor Roles in Inter-organizational Digital Public Services

      • Stijn Wouters, Marijn Janssen, Joep Crompvoets
      Pages 43-58

    3. Perceived and Actual Lock-in Effects Amongst Swedish Public Sector Organisations When Using a SaaS Solution

      • Björn Lundell, Jonas Gamalielsson, Andrew Katz, Mathias Lindroth
      Pages 59-72Open Access

    4. The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal

      • Luis Felipe M. Ramos, Mariana Lameiras, Delfina Soares, Luis Amaral
      Pages 73-85

    5. Beyond Substantive Goals – A Framework for Understanding Citizens Need and Goals in Bureaucratic Encounters

      • Søren Skaarup
      Pages 86-102

    6. eCommerce Platforms Evaluation Framework for Government

      • Boriana Rukanova, Yao-Hua Tan, Jolien Ubacht, Marcel Molenhuis, Frank Heijmann, Han Bosch et al.
      Pages 103-116

    7. Practitioners’ Perceptions of Fitness to Task of a Leading Disaster Response Management Tool

      • Hans J. Scholl, Eric E. Holdeman
      Pages 117-133

  4. Open Data: Social and Technical Perspectives

    1. Front Matter

      Pages 135-135
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    2. A Typology of Municipalities’ Roles and Expected User’s Roles in Open Government Data Release and Reuse

      • Elisabeth Gebka, Annick Castiaux
      Pages 137-152

    3. A Digital Game to Learn About Open Data

      • Davide Di Staso, Fernando Kleiman, Joep Crompvoets, Marijn Janssen
      Pages 153-164

    4. Ronda: Real-Time Data Provision, Processing and Publication for Open Data

      • Fabian Kirstein, Dario Bacher, Vincent Bohlen, Sonja Schimmler
      Pages 165-177Open Access

    5. The Potential of BOLD in National Budget Planning: Opportunities and Challenges for Kosovo

      • Mentor Geci, Csaba Csáki
      Pages 178-189

  5. Smart Cities

    1. Front Matter

      Pages 191-191
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    2. Policy Recommendations for Promoting Touristic Attractivity from Local Government Perspective in Innovative Environments

      • Manuel Pedro Rodríguez Bolívar, Fabiana Roberto, Rosa Lombardi
      Pages 193-204

    3. Understanding the Factors that Affect Smart City and Community Initiatives: Lessons from Local Governments in the United States

      • Xiaoyi Yerden, J. Ramon Gil-Garcia, Mila Gasco-Hernandez, G. Brian Burke
      Pages 205-216
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  1. Electronic Government

Keywords

About this book

This book constitutes the proceedings of the 20th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2021, held in Granada, Spain, in September 2021, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2021) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2021).

The 23 full papers presented were carefully reviewed and selected from 63 submissions. The papers are clustered under the following topical sections: digital transformation; digital services and open government; open data: social and technical perspectives; smart cities; and data analytics, decision making, and artificial intelligence.

Chapters "Perceived and Actual Lock-in Effects Amongst Swedish Public Sector Organisations when Using a SaaS Solution" and "Ronda: Real-time Data Provision, Processing and Publication for Open Data" are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

Editors and Affiliations

  • University of Washington, Seattle, USA

    Hans Jochen Scholl

  • Center for Technology in Government, University at Albany, State University of New York, Albany, USA

    J. Ramon Gil-Garcia

  • Delft University of Technology, Delft, The Netherlands

    Marijn Janssen

  • University of Macedonia, Thessaloniki, Greece

    Evangelos Kalampokis

  • Linköping University, Linköping, Sweden

    Ida Lindgren

  • Department of Accounting and Finance, University of Granada, Granada, Spain

    Manuel Pedro Rodríguez Bolívar

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