Techlash

1. Front Matter

   Pages i-xix

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2. Threats of Imaginable and Unimaginable Proportions

   • Ian I. Mitroff, Rune Storesund

   Pages 1-10Open Access

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3. Beyond the Hype: Toward a Theory of the Unthinkable, Part I

   • Ian I. Mitroff, Rune Storesund

   Pages 11-17Open Access

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4. Pluses and Minuses

   • Ian I. Mitroff, Rune Storesund

   Pages 19-24Open Access

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5. Context: Technological Messes

   • Ian I. Mitroff, Rune Storesund

   Pages 25-28Open Access

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6. Coping with Tech

   • Ian I. Mitroff, Rune Storesund

   Pages 29-33Open Access

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7. The Socially Responsible Tech Company

   • Ian I. Mitroff, Rune Storesund

   Pages 35-42Open Access

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8. The Moral Underpinnings of Technology

   • Ian I. Mitroff, Rune Storesund

   Pages 43-49Open Access

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9. Back Matter

   Pages 51-55

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Technology has made human lives incomparably better. Civilization as we know it would utterly collapse without it. However, if not properly managed, technology can and will be systematically abused and misuse and thereby become one of the biggest threats to humankind. This open access book applies proactive crisis management to the management of technology organizations to make them more sustainable and socially responsible for the betterment of humankind. It forecasts the unintended consequences of technology and offers methods to counteract it.

• Open Access
• Theory of the unthinkable
• Managing tech
• Proactive crisis management
• Office for socially responsible technology (OSRT)
• Chief Technology Officer
• Chief Officers for Crisis Management and Strategy
• Dialectical thinking
• Toulmin Argumentation Framework (TAF)
• Wicked Messes
• Tech court
• The socially responsible tech company
• Information crises
• corporate social responsibility
• quality control, reliability, safety and risk

• University of California, Berkeley, Berkeley, USA

  Ian I. Mitroff

• Storesund Consulting, Kensington, USA

  Rune Storesund

​Ian I. Mitroff is a Senior Investigator in the Center for Catastrophic Risk Management at  University of California  Berkeley (USA). He is also Professor Emeritus at the University of Southern California, where he was the Harold Quinton Distinguished Professor of Business Policy at the Marshall School of Business. He is the President of the consulting firm Mitroff Crisis Management, and is regarded as one of the founders of the discipline of crisis management. He founded and directed the USC Center for Crisis Management. Known for his thinking and writing on a wide range of business and societal issues, Dr. Mitroff is the author of 37 previous books.

Rune Storesund is Executive Director of the Center for Catastrophic Risk Management at University of California Berkeley (USA). He is also President and Founder of Storesund Consulting which provides services in all aspects of civil, geotechnical, water resources, ecological, restoration, and sustainability engineeringprojects. His expertise is on the application of reliability and risk-based approaches to engineering projects in order to effectively manage uncertainties.

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