Saving Face in Business

Managing Cross-Cultural Interactions

Authors: Merkin, Rebecca

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  • -Offers strategies for making those from other cultures comfortable in business settings
  • -Provides overviews of  updated literature relating to cultural dimensions
  • -Provides helpful clarification of the kinds of cultural misunderstandings that could arise doing cross-cultural business dealings
  • -Presents a visual model of which strategies are most likely to be used based on each of Hofstede's cultural dimensions 
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eBook 107,09 €
price for Spain (gross)
  • ISBN 978-1-137-59174-6
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 135,19 €
price for Spain (gross)
  • ISBN 978-1-137-59173-9
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
About this book

This book explains the subtle maneuvers of what researchers call “facework” and demonstrates the vital role it plays in the success or failure of cross-cultural interactions. Building on Geert Hofstede’s seminal research on cultural dimensions, Merkin synthesizes more recent research in business, communication, cross-cultural psychology and sociology to offer a model for better understanding facework.  Additionally, Merkin’s model shows how particular communication strategies can facilitate more successful cross-cultural interactions. The first book of its kind to focus on the practical aspects of employing face-saving, it is a needed text for academics, students, and business professionals negotiating with organizations from different cultures. 

About the authors

Rebecca S. Merkin is Associate Professor at Baruch College CUNY, USA. She has published over twenty peer-reviewed articles on cross-cultural studies of communication and saving face in journals such as the Journal of Intercultural Communication Research, Cross-Cultural Research, the Journal of Behavioral and Applied Management, and Intercultural Communication Studies. Prior to academia she worked in management at McKinsey & Company, TPF&C, and Merrill Lynch.

Table of contents (10 chapters)

Table of contents (10 chapters)

Buy this book

eBook 107,09 €
price for Spain (gross)
  • ISBN 978-1-137-59174-6
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover 135,19 €
price for Spain (gross)
  • ISBN 978-1-137-59173-9
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
  • The final prices may differ from the prices shown due to specifics of VAT rules
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Bibliographic Information

Bibliographic Information
Book Title
Saving Face in Business
Book Subtitle
Managing Cross-Cultural Interactions
Authors
Copyright
2018
Publisher
Palgrave Macmillan US
Copyright Holder
The Editor(s) (if applicable) and The Author(s)
eBook ISBN
978-1-137-59174-6
DOI
10.1057/978-1-137-59174-6
Hardcover ISBN
978-1-137-59173-9
Edition Number
1
Number of Pages
XIII, 285
Number of Illustrations
5 b/w illustrations
Topics