Managing Change in the Postal and Delivery Industries

1. Front Matter

   Pages i-x

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2. Theoretical Perspectives

   1. Front Matter

      Pages 1-1

      PDF

   2. Issues in Measuring Incremental Cost in a Multi-Function Enterprise

      • Michael D. Bradley, Jeff Colvin, John C. Panzar

      Pages 3-21

   3. Cost and Benefits of Universal Service Obligations in the Postal Sector

      • Helmuth Cremer, Marc De Rycke, André Grimaud

      Pages 22-41

   4. Peak Loads and Postal Services: Some Implications of Multi-Stage Production

      • Michael A. Crew, Paul R. Kleindorfer, Marc A. Smith

      Pages 42-64

   5. Scale Economies and Natural Monopoly in the Postal Delivery: Comparison Between Parametric and Non Parametric Specifications

      • C. Cazals, M. de Rycke, J. P. Florens, S. Rouzaud

      Pages 65-80

3. Empirical Perspectives

   1. Front Matter

      Pages 81-81

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   2. A Cross Sectional Comparison and Analysis of Productivity for 21 National Postal Administrations

      • Robert H. Cohen, Edward H. Chu, William W. Ferguson, Spyros S. Xenakis

      Pages 83-114

   3. A Measure of Scale Economies for Postal Systems

      • Robert H. Cohen, Edward H. Chu

      Pages 115-132

   4. Demand Models for Letter Mail and Its Substitutes: Results from Finland

      • Heikki Nikali

      Pages 133-161

   5. Changes in the Household-Level Demand for Postal Delivery Services from 1986 to 1994

      • Frank A. Wolak

      Pages 162-191

4. Legal and Institutional Perspectives

   1. Front Matter

      Pages 193-193

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   2. The UK Post Office Competition Law Compliance Program

      • Catherine Churchard

      Pages 195-204

   3. Monopolies and European Community Competition Law: Current Problems

      • Christian Courtois

      Pages 205-213

   4. Liberalized Postal Markets: Finnish and Swedish Experiences

      • Pekka Leskinen, Bengt Palmgren

      Pages 214-234

5. Universal Service Obligation

   1. Front Matter

      Pages 235-235

      PDF

   2. Cost and Returns from Delivery to Sparsely Settled Rural Areas

      • John Haldi, Leonard Merewitz

      Pages 237-257

   3. The Universal Service Obligation for Post: Some Australian Calculations

      • Maurice Castro, Rodney Maddock

      Pages 258-269

   4. The Challenge of Electronic Competition: Empirical Analysis of Substitution Effects on the Demand for Letter Services

      • Monika Plum

      Pages 270-287

   5. Providing Universal Service in Competitive Postal Markets

      • Ulrich Stumpf

      Pages 288-303

Managing Change in the Postal and Delivery Industries brings together practitioners, postal administrators, the express industry, regulators, economists and lawyers to examine the important policy and regulatory issues facing the postal and delivery industries. This volume reviews such topics as international postal policy, the universal service obligation, regulation and competition, entry and the role of scale and scope economics, cost analysis in postal services, and service standards. This book provides a unique perspective on the problems facing postal and delivery networks.

• Change
• Deregulation
• Monopol
• Post
• production
• productivity
• strategy

• Graduate School of Management, Rutgers University, Newark, USA

  Michael A. Crew

• The Wharton School, University of Pennsylvania, Philadelphia, USA

  Paul R. Kleindorfer

Policies and ethics