Decision Making: Recent Developments and Worldwide Applications
Editors: Zanakis, Stelios H., Doukidis, Georgios, Zopounidis, Constantin (Eds.)
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- About this book
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This chapter describes a study conducted at the Swinburne University of Technology in Australia, in their School of Business. The study was to explore the applicability of a judgment-analytic decision support system to the assessment of the likelihood of an applicant being selected for admission to the School's Graduate Certificate in Business Administration (GCBA) program. The likelihood of a program administrator selecting a particular applicant is directly linked to the assessment of the likelihood of that applicant's success in the GCBA program. The purpose of this study, in effect, was to analyze the administrative judgment process in assessment of an applicant's likelihood of success in the program. THE PROCESS OF HUMAN JUDGMENT Human judgment is a process through which an individual uses social infonnation to make decisions. The social infonnation is obtained from an individual's environment and is interpreted through the individual's cognitive image of the environment. The. cognitive image provides a representation of the environment based on past experiences and training, and essentially predisposes the person to respond to social infonnation in predictable ways. An individual's policies or beliefs about the environment represent these patterns. Human judgments are based then upon one's interpretation of available infonnation. They are probability statements about one's environment and how one reacts to it. This condition leads to the human judgment process being inherently limited. It is fundamentally a covert process. It is seldom possible for an individual to accurately describe his or her judgment process accurately.
- Table of contents (31 chapters)
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Empirical Assessment of Information Technology Chargeback Systems Decisions
Pages 3-16
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Lessons Learnt from the Successful Adoption of an ERP: The Central Role of Trust
Pages 17-30
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Simultaneous Analysis of Heterogenous Databases on the Web: The Addsia Project
Pages 31-46
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Decision Support for the Management of Admissions to Academic Programs
Pages 49-64
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The Use of Tacit Knowledge in Selection Decisions in Universities
Pages 65-80
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Table of contents (31 chapters)
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Bibliographic Information
- Bibliographic Information
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- Book Title
- Decision Making: Recent Developments and Worldwide Applications
- Editors
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- Stelios H. Zanakis
- Georgios Doukidis
- Constantin Zopounidis
- Series Title
- Applied Optimization
- Series Volume
- 45
- Copyright
- 2000
- Publisher
- Springer US
- Copyright Holder
- Springer Science+Business Media Dordrecht
- eBook ISBN
- 978-1-4757-4919-9
- DOI
- 10.1007/978-1-4757-4919-9
- Hardcover ISBN
- 978-0-7923-6621-8
- Softcover ISBN
- 978-1-4419-4839-7
- Series ISSN
- 1384-6485
- Edition Number
- 1
- Number of Pages
- XVI, 494
- Topics
