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  • Conference proceedings
  • © 2021

HCI in Business, Government and Organizations

8th International Conference, HCIBGO 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings

Editors:

  1. Fiona Fui-Hoon Nah

    1. Missouri University of Science and Technology, Rolla, USA

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  2. Keng Siau

    1. Missouri University of Science and Technology, Rolla, USA

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

Part of the book series: Lecture Notes in Computer Science (LNCS, volume 12783)

Part of the book sub series: Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)

Conference series link(s): HCII: International Conference on Human-Computer Interaction

Conference proceedings info: HCII 2021.

Sections

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Table of contents (43 papers)

  1. Front Matter

    Pages i-xxi
    PDF

  2. Electronic, Mobile and Ubiquitous Commerce

    1. Front Matter

      Pages 1-1
      PDF

    7. Users’ Reception of Product Recommendations: Analyses Based on Eye Tracking Data

      • Feiyan Jia, Yani Shi, Choon Ling Sia, Chuan-Hoo Tan, Fiona Fui-Hoon Nah, Keng Siau
      Pages 90-104

    8. Augmented Reality: Does It Encourage Customer Loyalty?

      • Aboli Lele, Norman Shaw
      Pages 105-119

    11. Dark Patterns in Online Shopping: of Sneaky Tricks, Perceived Annoyance and Respective Brand Trust

      • Christian Voigt, Stephan Schlögl, Aleksander Groth
      Pages 143-155

  3. HCI in Finance and Industry

    1. Front Matter

      Pages 179-179
      PDF

    2. How Blockchain Innovations Emerge: From the Perspective of Knowledge Search

      • Jingxuan Huang, Lele Kang, Yiyang Bian
      Pages 181-196

    3. The Impact of Integrated Market Power on Trade Credit and Cash Holding in US Retail Sector

      • Shih-Sian Jhang, Chih-Yang Cheng, Winston T. Lin
      Pages 197-212

    4. Disentangling Technostress and Financial Stress Impacts on Users’ Psychophysiological Responses and Coping Behaviors in the Context of Mobile Banking

      • Marion Korosec-Serfaty, Aurélie Vasseur, Pierre-Majorique Léger, Sylvain Sénécal
      Pages 213-227

    5. Structure-Behavior Coalescence Method for Mobile Payment FinTech Service Systems Design

      • Wei-Ming Ma, Yu-Chen Yang, William S. Chao
      Pages 228-241

    6. Human Factors in Industry 4.0 and Lean Information Management: Remodeling the Instructions in a Shop Floor

      • Juliana Salvadorinho, Leonor Teixeira, Beatriz Sousa Santos, Carlos Ferreira
      Pages 242-255
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Other Volumes

  1. Human-Computer Interaction. Theory, Methods and Tools

  2. Human-Computer Interaction. Interaction Techniques and Novel Applications

  3. Human-Computer Interaction. Design and User Experience Case Studies

  4. Human Interface and the Management of Information. Information Presentation and Visualization

  5. Human Interface and the Management of Information. Information-Rich and Intelligent Environments

  6. Engineering Psychology and Cognitive Ergonomics

  7. Universal Access in Human-Computer Interaction. Design Methods and User Experience

  8. Universal Access in Human-Computer Interaction. Access to Media, Learning and Assistive Environments

  9. Virtual, Augmented and Mixed Reality

  10. Cross-Cultural Design. Experience and Product Design Across Cultures

  11. Cross-Cultural Design. Applications in Arts, Learning, Well-being, and Social Development

  12. Cross-Cultural Design. Applications in Cultural Heritage, Tourism, Autonomous Vehicles, and Intelligent Agents

  13. Social Computing and Social Media: Experience Design and Social Network Analysis

  14. Social Computing and Social Media: Applications in Marketing, Learning, and Health

  15. Augmented Cognition

  16. Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. Human Body, Motion and Behavior

  17. Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. AI, Product and Service

  18. Design, User Experience, and Usability: UX Research and Design

  19. Design, User Experience, and Usability: Design for Diversity, Well-being, and Social Development

  20. Design, User Experience, and Usability: Design for Contemporary Technological Environments

  21. Distributed, Ambient and Pervasive Interactions

  22. HCI in Business, Government and Organizations

  23. Learning and Collaboration Technologies: New Challenges and Learning Experiences

  24. Learning and Collaboration Technologies: Games and Virtual Environments for Learning

  25. Human Aspects of IT for the Aged Population. Technology Design and Acceptance

  26. Human Aspects of IT for the Aged Population. Supporting Everyday Life Activities

  27. HCI for Cybersecurity, Privacy and Trust

  28. HCI in Games: Experience Design and Game Mechanics

  29. HCI in Games: Serious and Immersive Games

  30. HCI in Mobility, Transport, and Automotive Systems

  31. Adaptive Instructional Systems. Design and Evaluation

  32. Adaptive Instructional Systems. Adaptation Strategies and Methods

  33. Culture and Computing. Interactive Cultural Heritage and Arts

  34. Culture and Computing. Design Thinking and Cultural Computing

  35. Design, Operation and Evaluation of Mobile Communications

  36. Artificial Intelligence in HCI

  37. HCI International 2021 - Late Breaking Papers: Design and User Experience

  38. HCI International 2021 - Late Breaking Papers: Multimodality, eXtended Reality, and Artificial Intelligence

  39. HCI International 2021 - Late Breaking Papers: Cognition, Inclusion, Learning, and Culture

  40. HCI International 2021 - Late Breaking Papers: HCI Applications in Health, Transport, and Industry

  41. HCI International 2021 - Posters

  42. HCI International 2021 - Posters

  43. HCI International 2021 - Posters

  44. HCI International 2021 - Late Breaking Posters

  45. HCI International 2021 - Late Breaking Posters

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About this book

This book constitutes the refereed proceedings of the 8th International Conference on HCI in Business, Government and Organizations, HCIBGO 2021, which was held as part of HCI International 2021 and took place virtually during July 24-29, 2021.

The total of 1276 papers and 241 posters included in the 39 HCII 2021 proceedings volumes was carefully reviewed and selected from 5222 submissions.

The papers included in this book were organized in topical sections as follows: electronic, mobile and ubiquitous commerce; HCI in finance and industry; work and business operations; innovation, collaboration, and knowledge sharing; and digital transformation and artificial intelligence.

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Keywords

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Editors and Affiliations

  • Missouri University of Science and Technology, Rolla, USA

    Fiona Fui-Hoon Nah, Keng Siau

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Bibliographic Information

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Access via your institution

Buy it now

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

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