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System Reengineering in Healthcare: Application for Hospital Emergency Departments

  • Book
  • © 2019

Overview

  • Presents a study of reorganising emergency department systems
  • Includes various applications for hospital emergency departments and healthcare
  • Features a collection of research papers from 1964 to 2017 with a focus on patients and the decentralization of services
  • Proposes major focuses for future research directions

Part of the book series: Studies in Systems, Decision and Control (SSDC, volume 172)

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Table of contents (5 chapters)

Keywords

About this book

This book presents an advanced systematic mapping review (SMR) and state-of-the-art taxonomy of emergency departments (EDs). Focusing on the patients’ level of fulfilment and how it can be enhanced, it examines existing problems like waiting periods and overcrowding and how these can be alleviated to provide a better service. The author examined research papers from 1964 to 2018, and developed six research questions, organising them using mapping studies, the primary objectives of which were firstly, to obtain a common understanding of the problems that need to be highlighted in EDs, and secondly, to re-analyse the methods used.

Focusing on quality, the book encourages citations of experimental methods from important studies concerning EDs that can improve services. Through different research papers, various thematic areas in the healthcare sector were examined, like the determination of the relative efficiency of pre-discharge interventions; the analysis of care and managing common indications during the last stages of life; using e-Health to enhance effectiveness and proficiency; the seriousness of patient differences among EDs; the identification of quality problems in healthcare contexts; existing opportunities and the suggested plans.

The book concludes that an analytical decision-making process should be used to assess a health technology on the basis of its performance. It stresses the importance of updating this analytical system frequently.

Reviews

“The book is appropriate for various audiences such as healthcare workers, academic researchers, and professors/instructors. The book is especially geared for healthcare professionals who are familiar with hospital and emergency room operations. ... The book contains a succinct conclusion and ideas for future research.” (Constance Shay‐Hadley,Doody's Book Reviews, June 14, 2019)

Authors and Affiliations

  • Department of Computer System and Technology, Faculty of Computer Science and Information Technology, University of Malaya, Kuala Lumpur, Malaysia

    Salman Ben Zayed

  • Department of Computer System and Technology, Faculty of Computer Science and Information Technology, Centre for Mobile Cloud Computing Research, University of Malaya, Kuala Lumpur, Malaysia

    Abdullah Bin Gani

  • Department of Information Systems, Faculty of Computer Science and Information Technology, University of Malaya, Kuala Lumpur, Malaysia

    Mohd Khalit Bin Othman

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