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Management for Professionals

Business Process Management Cases

Digital Innovation and Business Transformation in Practice

Editors: vom Brocke, Jan, Mendling, Jan (Eds.)

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    • The first book to present an extensive collection of real-world cases on Business Process Management
    • Includes cases from world's leading organizations in various sectors
    • Presents cases from a wide range of regions around the world 
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eBook £71.50
price for United Kingdom (gross)
  • ISBN 978-3-319-58307-5
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover £89.99
price for United Kingdom (gross)
  • ISBN 978-3-319-58306-8
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover £89.99
price for United Kingdom (gross)
  • ISBN 978-3-319-86372-6
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this Textbook

This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners.

About the authors

 Professor Dr. Jan vom Brocke is head of the BPM group in Liechtenstein. He is Professor of Information Systems, the Hilti Endowed Chair of Business Process Management, Director of the Institute of Information Systems, and Vice President Research and Innovation at the University of Liechtenstein. Jan has conducted over 300 studies in the area of IT and BPM, published in renowned outlets including MIT Sloan Management Review, MIS Quarterly (MISQ), the Journal of Management Information Systems (JMIS), the European Journal of Information Systems (EJIS), and Information Systems Journal (ISJ). He has authored and edited over 30 books, including the International Handbook on Business Process Management, and the books `BPM - Driving Innovation in a Digital World` and `Green BPM: Toward the Sustainable Enterprise`. Jan is an invited speaker and trusted advisor on BPM serving many organizations around the world. 
Professor Dr. Jan Mendling is a Full Professor with the Institute for Information Business at Wirtschaftsuniversität Wien (WU Vienna), Austria. His research areas include Business Process Management, Conceptual Modelling and Enterprise Systems. He has published more than 300 research papers and articles, among others in ACM Transactions on Software Engineering and Methodology, IEEE Transactions on Software Engineering, Information Systems, Data & Knowledge Engineering, and Decision Support Systems. He has authored and edited over 15 books, including the textbooks Fundamentals of Business Process Management and Wirtschaftsinformatik (in German). Jan is an invited speaker and trusted advisor on BPM serving many organizations around the world.

Reviews

“The book is a useful and comprehensive summary of several real-life case studies for organizations and researchers. It is a valuable resource in the form of empirical evidence.” (Bálint Molnár, Computing Reviews, July, 2018)


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Table of contents (32 chapters)

Table of contents (32 chapters)
  • Frameworks for Business Process Management: A Taxonomy for Business Process Management Cases

    Pages 1-17

    Brocke, Jan (et al.)

  • How to Move from Paper to Impact in Business Process Management: The Journey of SAP

    Pages 21-36

    Reisert, Corinne (et al.)

  • Developing and Implementing a Process-Performance Management System: Experiences from S-Y Systems Technologies Europe GmbH—A Global Automotive Supplier

    Pages 37-55

    Blasini, Josef (et al.)

  • Establishment of a Central Process Governance Organization Combined with Operational Process Improvements

    Pages 57-76

    Czarnecki, Christian

  • BPM Adoption and Business Transformation at Snaga, a Public Company: Critical Success Factors for Five Stages of BPM

    Pages 77-89

    Kovačič, Andrej (et al.)

Buy this book

eBook £71.50
price for United Kingdom (gross)
  • ISBN 978-3-319-58307-5
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover £89.99
price for United Kingdom (gross)
  • ISBN 978-3-319-58306-8
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover £89.99
price for United Kingdom (gross)
  • ISBN 978-3-319-86372-6
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Business Process Management Cases
Book Subtitle
Digital Innovation and Business Transformation in Practice
Editors
  • Jan vom Brocke
  • Jan Mendling
Series Title
Management for Professionals
Copyright
2018
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing AG
eBook ISBN
978-3-319-58307-5
DOI
10.1007/978-3-319-58307-5
Hardcover ISBN
978-3-319-58306-8
Softcover ISBN
978-3-319-86372-6
Series ISSN
2192-8096
Edition Number
1
Number of Pages
XVI, 610
Number of Illustrations
290 b/w illustrations, 2 illustrations in colour
Topics