Overview
- Showcases and analyzes the impact of employee stress on organizational excellence and resilience
- Offers tools for a new holstic approch for managing and mitigating employee stress
- Contains case studies for the use of the integrated methology of audit and European excellence
Part of the book series: Management for Professionals (MANAGPROF)
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Table of contents (5 chapters)
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Front Matter
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Theoretical Basis
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Front Matter
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The Software Solution
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Front Matter
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Case Studies on the Introduction of Excellence-Based Stress Management and the Use of the Self-Assessment Software
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Front Matter
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Keywords
About this book
Personal stress has an enormous impact on organizational and employee performance. This book introduces the web-based diagnostic tool IMPRESS, which provides employees, managers and HR professionals with information about potential stress factors. The book describes the underlying methodology for this integrated approach and presents the tools and learning modules to support the methodology. A series of case studies from pilot implementations in companies and universities illustrate the application of the approach in a variety of work environments.
The book is based on an international research project for a holistic approach to stress prevention by combining Human Systems Audit with the European Excellence approach as promoted by the Common Assessment Framework (CAF) and the EFQM Excellence Model. This approach is intended to contribute to organizational development that supports effective employee stress management.
Editors and Affiliations
About the editors
C.-Andreas Dalluege is Founder and Managing Partner of IBK-Group, Wiesbaden (Germany), Chairman European Business Excellence Network e.V., Certified Advisor, Trainer and Award Assessor for EFQM, Operating Partner of ILEP.
Hans-Werner Franz is a senior researcher and consultant for quality organizations and social innovation at the Social Research Centre, Central Scientific Institute of Technische Universität Dortmund (Germany). He is permanent supervisor at the European School of Social Innovation - ESSI (Austria)
Bibliographic Information
Book Title: Organisational Excellence and Resilience
Book Subtitle: Stress Management as a Component of a Sustainable Corporate Development Strategy
Editors: Rita Berger, C.-Andreas Dalluege, Hans-Werner Franz
Series Title: Management for Professionals
DOI: https://doi.org/10.1007/978-3-030-85120-0
Publisher: Springer Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2022
Hardcover ISBN: 978-3-030-85119-4Published: 17 November 2021
Softcover ISBN: 978-3-030-85122-4Published: 18 November 2022
eBook ISBN: 978-3-030-85120-0Published: 16 November 2021
Series ISSN: 2192-8096
Series E-ISSN: 2192-810X
Edition Number: 1
Number of Pages: XVI, 197
Number of Illustrations: 106 b/w illustrations
Topics: Organization, Human Resource Management, Industrial and Organizational Psychology, Business Strategy/Leadership