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  • Conference proceedings
  • © 2019

Information and Communication Technologies in Tourism 2019

Proceedings of the International Conference in Nicosia, Cyprus, January 30–February 1, 2019

  • Highlights the latest research on information and communication technologies in tourism
  • Provides an overview of the central topics in eTourism, helping readers understand the ‘big picture’
  • Offers a global perspective on the field

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Table of contents (35 papers)

  1. Front Matter

    Pages i-xiv
  2. Recommender Systems and Decision Making

    1. Front Matter

      Pages 1-1
    2. Utilising Crowd Information of Tourist Spots in an Interactive Tour Recommender System

      • Takashi Aoike, Bach Ho, Tatsunori Hara, Jun Ota, Yohei Kurata
      Pages 27-39
  3. Sharing Economy

    1. Front Matter

      Pages 53-53
    2. Is the Sharing Economy for All? An Answer Based on Neighbourhoods, Types of Hosts, and User Complaints

      • Jacques Bulchand-Gidumal, Santiago Melián-González, Beatriz González López-Valcárcel
      Pages 55-66
    3. Drivers of Emotions in Airbnb-Reviews

      • Christian Weismayer, Ilona Pezenka
      Pages 67-79
    4. UK Residents’ Opinions of Peer-to-Peer Accommodation Impact on Quality of Life

      • Jason L. Stienmetz, Anyu Liu, Iis P. Tussyadiah
      Pages 80-91
    5. An Analysis of Regional Developments of Airbnb in Switzerland: Insights into Growth Patterns of a P2P Platform

      • Blaise Larpin, Julien Mabillard, Miriam Scaglione, Pascal Favre, Roland Schegg
      Pages 92-103
  4. Destination Marketing

    1. Front Matter

      Pages 105-105
    2. The Effects of Virtual Reality on Destination Image Formation

      • Ashelle McFee, Tanja Mayrhofer, Andrea Baràtovà, Barbara Neuhofer, Mattia Rainoldi, Roman Egger
      Pages 107-119
    3. Comparing Tablet and Virtual Reality Glasses for Watching Nature Tourism Videos

      • Katja Pasanen, Juho Pesonen, Jamie Murphy, Johanna Heinonen, Jenni Mikkonen
      Pages 120-131
    4. A Framework for Destination Image Analytics

      • Estela Marine-Roig, Eva Martin-Fuentes, Berta Ferrer-Rosell
      Pages 158-171
    5. Identification of Competing Destination Brand: The Case of Okinawa Island

      • Kenshi Nakaima, Elena Marchiori, Lorenzo Cantoni
      Pages 172-183

About this book

This book provides an extensive, up-to-date overview of the ways in which information and communication technologies (ICTs) can be used to develop tourism and hospitality. The coverage encompasses a wide variety of topics within the field, including virtual reality, sharing economy and peer-to-peer accommodation, social media use, hotel technology, big data, robotics, and recommendation systems, to name but a few. The content is based on the 2019 ENTER eTourism conference, organized in Nicosia, Cyprus by the International Federation for Information Technologies and Travel & Tourism (IFITT) – the leading independent global community for the discussion, exchange, and development of knowledge on the use and impact of new ICTs in the travel and tourism industry. The book offers a global perspective and rich source of information on important innovations and novel ideas. Though it will prove especially valuable for academics working in the eTourism field, it will also be of considerableinterest to practitioners and students.

Editors and Affiliations

  • Business School, University of Eastern Finland, Joensuu, Finland

    Juho Pesonen

  • Faculty of Informatics, TU Wien, Vienna, Austria

    Julia Neidhardt

About the editors

Juho Pesonen is the head of e-tourism research at the University of Eastern Finland, Centre for Tourism Studies. He received his doctorate from the University of Eastern Finland Business School in 2013, with a focus on online tourism marketing. He has been involved in tourism research since 2009 and has managed and worked in several national and international tourism research and development projects and networks. His main research interests are in digital tourism marketing, destination marketing and development, sustainable tourism, and rural and nature-based tourism. 


Julia Neidhardt holds a Master’s degree in Mathematics from the University of Vienna and a PhD in Computer Science from the TU Wien. In 2010, she joined the TU Wien’s Research Division of E-Commerce. Her research focuses on modeling and predicting complex human behavior, user preferences, and social relations, as well as their dynamics in digital-enabled environments. Of particular interest in this regard are picture-based travel recommender systems, and since 2016 she has been one of the organizers of the Workshop on Recommenders in Tourism (RecTour) at the ACM RecSys Conference.



Bibliographic Information

Buy it now

Buying options

eBook USD 139.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 179.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access