Overview
Maturity Model for Virtual Team Performance Improvement
Includes supplementary material: sn.pub/extras
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Table of contents (11 chapters)
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Front Matter
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Back Matter
Keywords
About this book
Ralf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity models into an overall framework to measure and develop virtual team performance.This book describes the development and validation of the Virtual Team Maturity Model (VTMM®) consisting of 11 processes for virtual team collaboration, defined by inputs, methods, outputs and Key Performance Indicators (KPIs) assigned to four maturity levels. The model supports an algorithm for calculating the maturity level of the team based on a set of questionnaires.
Authors and Affiliations
About the author
Dr. Ralf Friedrich has been working in the field of international management as well as coaching of multinational and virtual team projects for 20 years. His research focus is on designing virtual teams in cooperation with the Cork Institute of Technology, Ireland and Darmstadt University of Applied Sciences, Germany.
Bibliographic Information
Book Title: The Virtual Team Maturity Model
Book Subtitle: Performance Improvement of Virtual Teams
Authors: Ralf Friedrich
DOI: https://doi.org/10.1007/978-3-658-19771-1
Publisher: Springer Wiesbaden
eBook Packages: Behavioral Science and Psychology, Behavioral Science and Psychology (R0)
Copyright Information: Springer Fachmedien Wiesbaden GmbH 2017
Softcover ISBN: 978-3-658-19770-4Published: 08 November 2017
eBook ISBN: 978-3-658-19771-1Published: 25 October 2017
Edition Number: 1
Number of Pages: XXII, 364
Number of Illustrations: 52 b/w illustrations
Topics: Industrial and Organizational Psychology, Economic Psychology